Betway Casino Review: Ratings By Real Customers
Betway Gaming Group are leaders in the field of sports betting and casino gaming and currently boast over 2 million members worldwide. The brand launched in 2006 and holds several gambling licenses in various jurisdictions including Malta, the UK and Guernsey.
The Betway website presents a unified look and feel with one-click selections that navigate to the Betway Casino or to the Betway Sportsbook. Betway Casino currently boasts over 500 of the very best Microgaming games along with independent auditing via eCOGRA, advanced SSL encryption security and 24/7 customer care to ensure that your player experience is both positive and safe.
- Sophisticated multi-gaming platform
- eCOGRA Certified
- Over 500 Microgaming games
- Multiple language and currency support
Pros & Cons
- Download, Instant Play and Mobile platforms
- Transactions secured via SSL encryption
- Powered by Microgaming
- Flexible banking options
- Multiple language support
- 24/7 customer support/ live chat/email
- Many limited countries
|1. Rating Bonus||8/10 Points|
|2. Rating Environment||8/10 Points|
|3. Rating Games||7.5/10 Points|
|4. Rating Devices and Apps||6.5/10 Points|
|5. Rating Customer Service||7/10 Points|
|6. Rating Deposit and Payout||7/10 Points|
|7. Rating Security and Licensing||9/10 Points|
|8. Rating Limits and Payout||8/10 Points|
|9. Rating VIP||8/10 Points|
|10. Rating Additional Offer||9/10 Points|
|Result||= 78/100 Points|
1. Casino-BonusCasino Bonus: Good Welcome Bonus and Options
Betway Casino is currently offering new players a 100% match bonus on their first deposit up to £250. The offer is only open to new players who sign up for a new account and make a minimum deposit of £20 and there is no need to apply a Betway Casino promo code.
The initial deposit forms part of a larger welcome package which includes additional deposits on consecutive second and third deposits. These offers do not require any special Betway Casino Bonus code to be unlocked; they are the current standard Betway Casino welcome bonus offers.
The full Betway Casino welcome bonus package is made up in the following way:
1st deposit bonus: 100% match bonus up to £250 – Minimum deposit = £20.
2nd deposit bonus: 25% match bonus up to £250
3rd deposit bonus: 50% match bonus up to £500
The first Betway Casino deposit bonus will see the casino doubling any deposit over £20 up to £250, provided the Betway Casino terms and conditions have been met. This offer is great for new players as it also leads to several other bonus offers and can sustain new players in the early stages of their playing. To find bonuses of a different nature, check out our casino bonus comparison section.
New players can also enjoy a 25% match up to £250 as well as a third deposit bonus consisting of a 50% match up to £500. All players who decide to take up the bonus offer need to be aware of the bonus conditions that have been set out by Betway Casino and are available in the casinos terms and conditions page. Two of the most important bonus condition stipulations that players need to be aware of is the play through requirements, which in this case amounts to 50x bonus + deposit and the 7 day window from the moment the bonus has been paid into your player account. Current Betway Casino are not campaigning any Betway Casino no deposit bonus offers for this test.
Casino-EnvironmentCasino Environment: Elegant and Fast
The Betway Casino website is sophisticated and elegant and would most certainly appeal to those players who have their finger on the pulse of style and design. The site is really large, with navigational tabs to the live casino, sports betting page, poker, bingo and a host of other pages, yet it does not seem overwhelming or intimidating. Quite the opposite actually, it feels very inviting. This has a lot to do with the overall design and layout of the site. Everything is easy to see and easy to get to, there is no waiting for things to load or annoying diversions to other websites or pages. For our Betway Casino test, we definitely rate the design aesthetics very highly!
Betway Casino, along with the rest of the site can easily be accessed from a single homepage, making it very convenient to move from the casino over to the sports betting page and back again, or jump over the live casino. It all happens in one or two clicks. The same design principle applies to the games selection, where neat grids of Betway Casino’s top games can be easily viewed and selected, again with just one or two clicks.
As mentioned, the Betway Casino has a truly elegant and sleek design when it comes to its web pages and layout. Graphics are big and bold with a cool theme that deviates slightly from the traditional Las Vegas feel. Betway Casino relies heavily on extra large images and fonts to tell its messages to its users.
Betway Casino can be utilised in a full Flash mode, accessing games with lighting speed directly from your browser. The most obvious benefits of this besides speed and efficiency is that you can use whatever your favourite browser happens to be, Chrome, Firefox, iOS or Windows Explorer/Bing. Of course, you can also download the entire suite to your desktop. The process is simple and it only takes a few minutes to complete. You will also get close to 100 more games with the full download suite.
|Available Games||Slots, jackpots, blackjack, roulette, baccarat, video poker and arcadegames|
|Special Games||Mega Moolah, Game of Thrones, Thunderstruck II, Aces and Faces Power Poker|
|Minimum Requirements||Hardware: 1,5 GHz Intel Pentium IV, 1GB RAM; SVGA graphic card with min resolution of 1024×768; Connection: minimum 56k bit/s|
|Live Games||Live Roulette, Live Blackjack, Live Baccarat, Live Casino Hold’em|
|Software Awards||Global Gaming Award 2014 „Digital Product of the Year“, Celton Manx Award 2014 „Corporate Social Responsibility“, EGR Award 2013 „Innovation in RNG Casino Software“|
3. Games OfferGame Selection: A Closer Look at Gaming Options at Betway Casino
Betway Casino offers a massive Microgaming casino suite at just over 400 games to choose from, there is definitely something to suit all preferences. Downloading the full Betway Casino suite will give you around 100 extra games. Either way, full download or browser play, you will be able to enjoy fast and smooth gameplay.
Betway casino is well-known for its impressive collection of slots and we tried more than a few of them for our Betway Casino review. Microgaming cover the full range of slot types, with plenty of 3 reel classic slots and 5 reel video slots to choose from. All slots titles are also neatly categorized so it’s very quick to find the style of game you want.
Betway Casino also offer some of Microgaming’s most famous progressive jackpot slots, some of which have already made a dozen or more millionaires since their launch. You can choose from legendary games like Mega Moolah, Dark Knight and Major Millions. Other popular slots are also available such as Immortal Romance, Game of Thrones, Terminator 2 and many others.
The Microgaming suite also includes a range of table games with variations of Roulette, Blackjack, Baccarat and Craps. These are also available in a live casino format, with real live professional dealers and croupiers offering exciting games in real time. The stream is high definition quality and totally immersive. We loved the live casino and found the interaction with live dealers during our Betway Casino test to be exciting and a lot of fun!
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4. Devices & AppsDevices and Apps: Fully Optimised Betway Casino Games
The Betway mobile casino can be accessed via a dedicated app for Android or iOS from their respective stores. Alternatively it is also possible to access the casino via mobile browser (Chrome or Safari).
The Betway Casino mobile platform is one of the best in the business and currently offers over 100 slots titles including a number of progressive jackpot slots such as the indispensable Mega Moolah or Dark Knight, Major Millions, Thunderstruck II and many others. Of course the ubiquitous table games are there with one or two live versions as well.
Accessing account information and banking is also possible making the Betsafe mobile app one of the most practical and elegant of any other online casino out there.
5. Customer ServiceCustomer Service: Phone, Live Chat and email
Good customer service from an online casino is vitally important. Friendly and efficient service is key, particularly in an industry where you never meet face to face. Assessing Betway Casino’s level of quality customer service was a significant part of our Betway Casino test in which each channel of communication was assessed.
Betway Casino offers 24/7 customer support in three options: email, phone call and live chat. The email option works well for those queries or problems where detail is needed. The average response time from Betway Casino’s email team is generally one to six hours when emailing [email protected]. The call centre offers immediate remedy and call centre personnel are efficient and friendly. There are several numbers available with toll-free options for callers within the UK and a separate number for international calls, no specific information regarding individual call rates was available however. Players may get in contact with the Betway Casino team by dialling 0808 238 9841 (Mon-Sun: 24hrs).
Of course the fastest and most efficient way to get hold of Betway Casino support staff is through their instant chat feature which is available once you’ve logged into your player account. Instant chat is available at all times, even during a game and knowledgeable staff can deal with most issues 24/7.
Finally, to end off our Betway Casino review within the customer service area, we found that the website also features a very informative FAQ section where you can find a solution to most of the issues that crop up while dealing with any online casino. Other self-service features include a handy password reset feature, where there is no need to bother Betway staff at all. It is clear that Betway Casino employs good techniques to impress its players within the customer service area and for this reason scores high on our Betway Casino test.
6. Deposit & PayoutDeposit and Payouts: A look at banking options available
As part of our Betway Casino test, we had a look at the transactional methods, limits and turnaround times at Betway Casino. We found an offering of a wide range of payment options, with enough well-known methods to please all banking preferences. Some methods offer faster processing or a wider range of deposit/withdrawal limits. Ultimately it’s up to you which is the best to use. Here’s breakdown of the list of most popular banking options offered by Betway Casino.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|PayPal||£10 – £50000||£10 – £100000||1 – 3 days|
|Paysafecard||£10 – £50000||Not available|
|Neteller||£10 – £50000||£10 – £100000||1 – 3 days|
|Skrill||£10 – £50000||£10 – £100000||1 – 3 days|
|Entropay||£10 – £50000||Not available|
|Visa||£10 – £50000||£10 – £100000||1 – 7 days|
|Mastercard||£10 – £350||Not available|
|Direct Bank Transfer||£10 – £50000||£30 – £100000||1 – 3 days|
|Ecopayz||£10 – £30000||£10 – £30000||1 – 3 days|
7. Security & LicensingSecurity & Licensing: Highly Regulated in UK
Betway Casino is licensed and regulated by the UK Gambling Commission and adheres to strict regulations and guidelines for operating within the UK. The brand also hold an additional license issued by the Malta Gambling Authority (MGA), which regulates their international operations.
Betway Casino is powered by Microgaming software, one of the most reputable casino gaming software brands in the industry. One of the benefits of playing at a Microgaming-powered online casino is that they will invariably be regularly audited by eCOGRA, the online casino watchdog of which Microgaming is a founding member.
Betway Casino has their RNG (Random Number Generator) software regularly audited by eCOGRA to ensure continued transparent and fair gaming practices are maintained. Another duty of eCOGRA is to analyse and publish casino payout margins or Return to Player (RTP) percentages.
The casino also employs the latest versions of 128-bit SSL (Secure Socket Layer) digital encryption software through Rapid SSL, one of the most trusted names in digital web security. SSL software ensures that confidential and sensitive client information such as banking details, credit card details and personal identification is kept 100% safe and secure at all times.
Betway Casino take responsible gambling seriously and include a self-assessment test on their website which their members can access. The test involves a series of questions designed to analyse and identify any potential gambling problems that may be surfacing. The casino is also certified by GamCare and gambleaware.co.uk as a member of the responsible gambling community. Part of this responsibility is also taking strong measures to ensure that no under 18’s can be allowed to open an account and play that the casino. Based on the above, it is evident that the casino has taken great measures to ensure the safety and security of its patrons and thus scores high on our Betway Casino rating.
8. Limits & PayoutLimits & payout margins: What you can expect from Betway Casino
Betsafe Casino regularly publishes their payout margin reports on their website. These reports have been independently analysed and verified by eCOGRA. Every casino game including slots and table games offers RTP information which is analysed for the monthly report. There are different percentage stats available for individual games and a total average for the casino. Currently Betway Casino averages around 96.4%.
It is also possible to view individual betting limits on slots and table games. Slots have to be looked at individually, as each game offers different minimum and maximum betting limits, depending on how the game is designed. Roulette table limits also depend to a certain extent on the type of game on offer but generally low limits range from around 50p to £1. Maximum bets also vary and can range from £400 up to £2000. Blackjack table limits are also structured in more or less the same way with minimum bets ranging from £1 to £2 up to a maximum bet of £200 to £1000. Based on the good return to player percentage, we have rated the casino quite high on the Betway Casino test.
9. VIP-ProgramVIP program: Superb VIP Structure
The Betway Casino VIP program is designed to cater to serious and elite online casino gamers. Betway Casino takes the concept of a “Very Important Person” quite seriously and reserve their VIP program for players that have deposited a minimum of £10000 into their player account. Betway Casino’s VIP customer care team personally contact these players and extend the Betway Casino VIP program to them.
The other way that you can become a member of the Betway VIP program is if you are coming over from a different casino where you already enjoyed VIP status. Upon joining Betway Casino you will automatically be allocated VIP status. VIP members enjoy a wide range of exclusive benefits including enhanced bonus offers, faster processing on withdrawals, higher withdrawal limits, exclusive promotions, invitations to exclusive events, special gifts and much more.
10. Additional OffersAdditional offers: A Sassy Live casino Environment
Betway Casino is just one element of the Betway Group’s comprehensive iGaming website. Betway members can enjoy all offers on the website with a single account and have access to the brands: live casino, sports, in-play and esports platforms, casino, Vegas, poker and bingo options.
The entire Betway iGaming site is beautifully designed and accessing different parts is easy and smooth. Betway is most well-known for their comprehensive online sportsbook and fans of the Betway sports site can also access Betway’s more compact esports tab, with a more focused and simplified user experience but still the same sports betting features and great sports coverage. The In-Play feature allows players to get in on the action while it is already underway and this feature is becoming one of the most popular sports betting features online at the moment.
Betway offers a variety of casino gaming action which includes the Betway Casino that we have just reviewed along with a superb live casino and dedicated live and interactive poker and bingo platform.
Our SummaryOur Conclusion: Bet365 One of the More Popular Brands
While some online casino sites concentrate on bringing the usual sort of casino gaming to you including a range of slots and table games, Bet365 aims to be able to offer you a much broader range of online casino gaming ad sports betting opportunities.
This is the ideal platform for gamblers who enjoy a more diverse range of options and during our extensive Bet365 casino test we certainly were never bored! The casino side alone of the brand has an enormous amount of gaming action to offer, with over 300 of the very best online casino games to choose from. We found during our Bet365 Casino review, that the use of multiple software providers was one of the brands biggest unique selling points of the casino. The diverse range of online slots will be more than enough to please even the most experienced or jaded slots junkie and the casinos table games are also of the highest quality.
Finally, Bet365 Casino offers a live casino presenting the opportunity for virtual casino game fans to get a taste of a real live casino room thanks to their High Definition real-time streaming of Roulette, Blackjack, and Baccarat and Poker games.
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