Casumo Casino Review: Ratings By Real Customers
Casumo Casino provides us with a fresh new look when it comes to online casinos, which is quite the diversion of the traditional look and feel of its competitors in the market. The unique concept of Casumo Casino was born when the developers of the casino thought it a good time to introduce an innovative approach to casino gaming that would attract various markets. When we look at the site from a segmentation point of view, it appeals to both male and female players, various target countries and a select taste and preference to consume a more modern style of gaming. The site brings to the fore an alien type character splashing around the screens of different web pages as a mascot to deliver the brand’s image of a quirky, fun and new age gaming adventure.
Casumo Casino is registered and licensed in Malta as well as in the UK which means they are regulated by both the Malta Gaming Authority and the UK Gaming Commission. Casumo Casino was launched in 2012 with the distinct idea of disrupting the status quo when it comes to the iGaming market, as is states across the web: “Casumo Casino as a concept though, is literally a whole new universe. We’re not working with a casino; we’re working with changing what the common perception of a casino is.”
This Casumo Casino review will put the operator to the test with our thorough casino assessments. Let’s see what sets them apart in today’s competitive iGaming market.
- Reel races (Slot tournaments)
- Multilingual Support
- £1200 + 200 Free Spins Sign Up Bonus
- Funky Character
- “Adventure” loyalty program
Pros & Cons
- Loads of Sweet Casino Games
- Massive Total Jackpots
- Crazy Welcome Offer
- New Promotions each week
- Fast Secure Withdrawals
- Restricted Countries
- Limited Live Casino
|1. Rating Bonus||10/10 Points|
|2. Rating Environment||9.5/10 Points|
|3. Rating Games||9.5/10 Points|
|4. Rating Devices and Apps||9.5/10 Points|
|5. Rating Customer Service||9.5/10 Points|
|6. Rating Deposit and Payout||9.5/10 Points|
|7. Rating Security and Licensing||10/10 Points|
|8. Rating Limits and Payout||9/10 Points|
|9. Rating VIP||9/10 Points|
|10. Rating Additional Offer||9/10 Points|
|Result||= 94.5/100 Points|
1. Casino-Bonus£1200 + 200 Free spins up for grabs
Casumo Casino delivers an “out of this world” sign up offer, with bonuses on your first 5 deposits up to a total of £1200, along with a whopping 200 free spins. Here’s a breakdown of how the offer works:
- You are automatically credited with 20 free spins upon sign up
- Make your first deposit and you get a 200% match up to a maximum bonus of £50 and 180 free spins (20 free spins per day the following 9 days)
- On your 2nd and 3rd deposits you get a 50% match bonus up to a maximum of £150 (2nd deposit) and £200 (3rd deposit)
- On your 4th and 5th deposits you get a 25% match bonus up to a maximum of £400 (on each deposit)
This all equates to a potential of £1200 you could grab in bonuses if you’re able to match the deposit limits. These limits all vary, with the first match bonus with a value up to a maximum of £50, the second at £150, the third at £200, the fourth with a value up to £400 and the fifth Casumo Casino Deposit Bonus also up to £400. Be sure to keep these in mind when making your deposits and also note that no Casumo Casino Promo Code is needed to activate any of the above bonuses.
The smallest possible deposit is £10. The maximum amount of bonus is £50. Also, take into consideration that these bonuses do however come with wagering requirements before you are able to withdraw any winnings. The playthrough for bonuses have a 25x wagering requirement and free spin offers come with a 30x wagering requirement. To find bonuses that offer different playthrough requirements, check out our casino bonus comparison.
Do note that not all games contribute differently towards fulfilling the wagering requirements; let’s take a closer look of how much each game contributes:
- Slots – 100%
- Blackjack – 0%
- Roulette – 0%
- Baccarat – 0%
- Video Poker – 30%
- Punto Banco – 0%
- Oasis Poker – 10%
- Texas Hold’em Professional – 10%
- Casino Hold’em – 10%
- All other games – 100%
For participation details refer to Casumo’s Bonus T&Cs.
Beyond this enticing welcome offer, Casumo Casino has an innovative reward program with fun “Adventures” and “Challenges” you can take part in to win additional bonuses.
This new approach to rewards has Casumo Casino scoring big on this casino test.
Casino-EnvironmentCasino Environment: New Age Styles
Casumo Casino sets themselves apart with their fresh new design. They promote themselves as a sort of cartoony “out of this universe” environment. The graphics brings a sense of fun to the setting with their little alien mascot dressed in a sumo nappy hovering about. Further to this, the site remains very easy to navigate with quick access to a range of browser based games.
Casino Environment: New Age Styles
As per our Casumo Casino test, we noted that the games are all available on the site’s title page with a quick one-click access, even before you have signed up you are able to play the slots, not with real money of course -that would require registration, but a great option to test out the gameplay nonetheless. You can peruse all the games on offer by going through the links on the title page, these include: Top Lists, Slot Machines, Table Games, Jackpots, Other games. There is also a link to type a search for your preferred game so you can quickly locate your favourites.
Along with the design Casumo Casino presents a character storyline where you as a player level up and receive trophies, go on missions and unlock new planets. This all makes for a creative gaming environment that will have you looking forward to signing in.
Most casino’s go the glossy, sophisticated look aimed at emphasizing the traditional casino environment of winning etc, although Casumo Casino has gone a different route completely and they’ve pulled it off.
The casino has a very retro look and feelwith its soft pastel shades and vector based graphics. The choice of colours gives it a nostalgic touch and makes it very welcoming.. The layout and design of the site makes one want to play, and since you can access their games before signing up, it’s clear they intend to first and foremost ensure the user has fun at the very first click and this strategy really makes for a more welcoming experience without the sales pitching. The graphic design really compliments the strategies employed by the marketing team really well in this instance.
Casumo Casino offers a fun funky stylistic environment, with quick navigability and speedy response that will get you ready to start gaming in no time.
Using vector based graphics and flash is older methods of putting a website together and Casumo Casino has chosen to stick with it for the optimal speed and response rates of browsing through their offering.
We tested the site on mobile and because of the methods they employed with regard to how the site was constructed, the benefits were quite clear. Effortless navigation, crisp graphics and playing the instant games rendered well.
This was evident across IOS as well as Android platforms and we were able to enjoy good gaming with entry level mobile devices. We’ll discuss this more in-depth further into our Casumo Casino Rating.
|Software Developers||Barcrest, Evolution Gaming, GreenTube, Microgaming, NetEnt, Novomatic, Williams Interactive , WMS|
|Available Games||Slots, table games, scratch games, blackjack, baccarat|
|Special Games||Starburst, South Park, When Pigs Fly, Big Catch, Gorilla|
|Minimum Requirements||Latest version of Adobe Flash Players|
|Compatibility||Internet Explorer 8.0 or later, Mozilla Firefox 17, Google Chrome, Safari 5.0 or Opera 11|
|Live Games||LiveRoulette, Live Blackjack|
|Software Awards||2013 Winner EGR Operator Awards, 2014 Winner EGR Operator, Marketing and Innovation Awards, 2015 Winner EGR Operator, Marketing and Innovation Awards|
3. Games OfferGame Selection: Could add more games to the selection
Casumo Casino casinos focus is definitely on slots and table games, with a limited number of live games (5) and no sports betting or poker its target audience is more aimed at instant click and play type. Casumo Casino is definitely for the player that wants to play instantly.
Casumo Casino does however provide games from a large array of software providers namely,
- Play ‘n Go
- Net Entertainment
- Scientific Games
They currently have on offer a selection of 59 Table games, 371 Slots, 9 Video poker games, 15 Jackpot Slots, and 5 live games. So if its slots and table games you’re after Casumo Casino won’t disappoint. This casino review scores the operator relatively good for its all-round games selection.
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4. Devices & AppsDevices & Apps: Simple Slick Mobile Design in Casumo Casino
Casumo Casino has a great mobile casino, optimised to play on most mobile devices. Players may downloadthe app or may simply direct the native browser to Casumo Casino’s URL, sign up and play. In addition to this, the mobile casino games at Casumo may be played in fun mode where fake money wagers are made to allow players to practice or test games that they’d like to play for real money on.
Further into our Casumo Casino test, we have noted that the mobile casino is designed in HTML flash for optimal mobile web browsing. Make sure to bookmark the site for easy return.
5. Customer ServiceCustomer Service: Friendly Assistance Around the Clock
Customer Service: 24/7Live Chat and Email support
Casumo Casino has no support phone number that our casino review can locate. Though they do have an impressive 24/7 live chat support which is easily locatable from their title page, as well as a support email address that players may mail at – [email protected] Casino.com.
There are plenty of other ways to keep in touch with Casumo Casino such as giving their Facebook page a like to keep up to date on their promotions or to view them on LinkedIn to find out more about the company.
An often overlooked aspect of customer service would be the FAQ page and Casumo Casino has a detailed one, make sure to check there for answers to any queries you may have. However for all the innovations Casumo Casino has it would be nice to see a service phone line implemented.
6. Deposit & PayoutDeposits & Withdrawals: Full Range of Banking Options
Casumo Casino’s banking options match industry standards with quick deposits and limited fees. Let’s explore how our Casumo Casino test will sort through the details to keep you informed via the table at the end of this section.
More on deposit information:
Casumo Casino offers all major deposit options including Visa, MasterCard, Skrill, Neteller, PaysafeCard and bank transfers, with the only notable exception being PayPal. The only time you will accrue a fee when depositing is by using card deposits, which are charged a fee of 2.5%. The varying deposit methods take different times to reflect in your account, here’s a breakdown:
- Visa – Instant
- MasterCard – Instant
- Skrill – Instant
- Neteller – Instant
- All bank deposits – 1 to 3 Days
- Paysafe card – instant
It is standard practice that you are requested to use the same method to withdraw as was done to deposit, though if you deposited using a Paysafe card you may request a withdrawal to your bank account. There are no withdrawal fees at Casumo Casino which helps their score on the CasumoCasino review. Players should also note that there is a minimum withdrawal amount of £10.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Credit Card||£10 – £50000||£10 – £100000||1 – 3 Business days|
|Debit Card||£10 – £50000||£10 – £100000||1 – 3 Business days|
|Neteller||£10 – £50000||£10 – £100000||1 – 2 Business days|
|PaySafeCard||£10 – £4000||Not available||Not available|
|Skrill||£10 – £50000||£10 – £100000||1 – 2 Business days|
|PugglePay||£10 – £50000||£10 – £100000||1 – 2 Business days|
|Bank transfers||£10 – £50000||£30 – £100000||1 – 3 Business days|
7. Security & LicensingSecurity & Licensing: Highest Security Standard
Casumo Casino is licensed and regulated by both the UK Gambling Commission and Malta Gaming Board. All information exchanged with Casumo Casino is sent over a secure connection using SSL encryption and all payment methods are PCI compliant giving you complete security when banking with the site.
All the games make use of a random number generator that is certified by an independent third party so you can be sure of a fair gaming experience. Casumo Casino also performs checks to ensure the validity of accountsby requesting you to provide certain documents to verify your account.
Casumo Casino also offers a great “Play Okay” platform which enables you to limit your gambling with weekly budgets and a pause option if gambling becomes out of control for players.
All in all,ourCasumo Casino review finds the operator to provide a secure and safe environment underneath all the flashy new age design.
8. Limits & PayoutLimits &Payout Margins: Good Payout Margins
Casumo Casino has a return to player percentage of roughly 97% depending on which slots you play. Keep an eye out for NetEnt slots like “Blood Suckers” which has a reported RTP of 98%.
On their limited table games, there is a minimum bet of £1 and a varying maximum bet depending on the game you’re playing. In the case of blackjack, we’ve note that it has a maximum bet of £500, while on Casino Hold’em you’ll find a maximum bet of £100.
9. VIP-ProgramVIP Program: The Adventure
The VIP area of our test is where Casumo Casino truly stands out. They offer a unique loyalty program marketed as “The Adventure”. It is a reward based loyalty program that creates more of a fun game like environment where you collect trophies and acquire belts, much the same as any dojo, to level up. This program is more egalitarian or equal opportunity than other loyalty programs as it is less focused on the “high roller” and more on the regular gamer.
The idea with this program is based on level increases each time you play along with a progress bar displayed on the landing page that tracks your growth, making the experience much more captivating. As your level increases so does your chances for receiving “valuables”, such as bonus money or free spins. The whole process is imbued with a storyline whereby with each level you increase new “planets” and further levels are introduced with enhanced rewards as you progress. At each character level along with your rewards you receive a new belt to prove your status, it kicks off with white belt for the new gamers then yellow, red, blue, green, purple and finally black.
Along with the belts you acquire and trophies as you progress along the journey, each player does have their own “adventure page” which tracks their progress and presumably has a trophy case of sorts.
10. Additional OffersAdditional Offers: “Challenges” and Reel Races at Casumo Casino
Casumo Casino unfortunately does not offer any additions such as sports betting or poker, in fact they don’t even have a very big selection of table games or many live casino options, but what they do have is creativity and innovation and this is proven in their unique Challenges and Reel races.
Casumo Casino offers these unique challenges to their players which are akin to casino races, where you have to complete various casino missions in a limited time. These missions are structured around ideas such as win x number of times, or win x number of times in a row, or hit x number of “big wins” to complete the mission. The first 30 people to complete the mission are awarded.
These challenges are all free to enter but take note once you’ve accepted a challenge you cannot change it to a lower betting range so make sure to be aware of your selection. These challenges can be attempted as many times as you wish so you can keep trying to better your score.
Reel races are fast paced slot tournaments that take place within a limited time period and the player with the most points at the end is the winner. Points are accumulated by winning on the machine, so a standard win would be worth 5 points and a big win would give you 25 points. There are also points won for 3 wins in a row for example. These tournaments are 100% free to enter and run throughout the day.
Casumo Casino‘s offers as above speaks of innovative imaginative solutions to achieve more immersive gameplay, and that gives them points on this casino test.
Our SummaryOur Conclusion: Casumo Casino– A Great Niche Specific Casino
Casumo Casino is a great little casino, cute character backed up with an immersive story line that will have you trying to get your next belt and proudly displaying your trophies. Yet it is perhaps not for the serious gambler, firstly if you are into sports betting and poker and prefer using one account for all your gaming fun then Casumo Casino will certainly disappoint. If you are a “live casino” enthusiast there are better options out there, but for that niche of happy fun time gamblers, who want a casino focused on slots with a great mobile offering than Casumo Casino should definitely be your go to play haven.
Our Casumo Casino opinions state that the site is a safe and secure environment which is fully licensed and regulated along with friendly customer service and a few awards under its belt. Casumo Casinoin our opinions may just grow into the next big brand.
- 2013 Winner EGR Operator Awards
- 2014 Winner EGR Operator, Marketing and Innovation Awards
- 2015 Winner EGR Operator, Marketing and Innovation Awards
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