Energy Casino Review: Ratings By Real Customers
Our Energy Casino review and test reveals that the Energy Casino brand is a hot new internet casino located, licensed and regulated by the state of Malta; the Malta Gaming Authority and UK Gambling Commission. The online casino ranks among the most reliable online gambling destinations in the world; attracting thousands of newcomers to its aesthetically pleasing site across both web based and mobile platforms.
The UK Energy Casino was launched only recently in 2013 but has quickly become a very sought after reputable gaming site. It features an incredible selection of slot games, great and fast pay-outs and fairly good customer support.
Energy casino also boasts a wide range of casino games that are powered by Greentube Technology, Microgaming, NetEnt and Server Based Solutions which adds richness and diversity to its selection along with additional branded products such as the Energyshop where players login to trade energy points for cash and miscellaneous prizes.
The operator has positioned itself with unique selling points with regards to its design and has a competitive edge over other online casinos when it comes to branded products. The brand portrays a sense of high energy which is instilled in all its operations, customer support, communications, games and promotions.
- Licensed and regulated in both Malta and the UK
- Multiple software providers
- Reputable iGaming site
- Young and vibrant brand
Pros & Cons
- Massive selection of games
- Customer privacy guaranteed via SSL encryption
- Independent auditing by eCOGRA
- 24/7 customer support
- Great UK-focused casino
- No USA players allowed
- International call rates may apply
|1. Rating Bonus||9/10 Points|
|2. Rating Environment||8.5/10 Points|
|3. Rating Games||9/10 Points|
|4. Rating Devices and Apps||8/10 Points|
|5. Rating Customer Service||8.5/10 Points|
|6. Rating Deposit and Payout||8.5/10 Points|
|7. Rating Security and Licensing||9/10 Points|
|8. Rating Limits and Payout||8.5/10 Points|
|9. Rating VIP||10/10 Points|
|10. Rating Additional Offer||9.5/10 Points|
|Result||= 88.5/100 Points|
1. Casino-BonusCasino Bonus: Standard Welcome Offer
Energy Casino’s welcome package begins with a 100% up to £200 bonus added to your account once you’ve made a deposit of £10 or more with no Energy Casino promo code required to get started. This offer is only available to players over the age of 18 or where online gambling is considered legal in certain jurisdictions. Should you hold an account in another currency, you will receive an equivalent amount in your particular currency.
Your second deposit Energy Casino Deposit Bonus will be rewarded with a 50% Reload Bonus of up to £200 extra from the casino. The offer is only made available after you claim the first Energy Casino deposit bonus as per the casino’s promotional terms and conditions. You also receive double Energy Points when playingEnergy Casino’s game of the week which is regularly updated and made available to players via the promotions page or via email communication. During our Energy Casino test, we have found game titles such as Mega Joker being promoted as the go to game to receive the additional Energy Casino rewards. Mega Joker comes with a 50% Reload Bonus of up to £100.
Additional and ongoing promotions include free spins offers and other specials like themed campaigns that aim at free spins giveaways and bonus amounts to stimulate gameplay for existing players and once again no additional action need to be taken from a players side to claim the bonus and hence no Energy Casino bonus Code is needed.
Casino-EnvironmentCasino Environment: Good design and layout
Casino Environment: Good design and layout
Energy Casino gives us the notion that the site is optimized for fast paced action and it delivers on just that. The casino is easy to navigate, the layout is simple as important tabs such as games and its variations are quite simple to locate. The casino makes use of flash files for easy detection of promotions on the home page so that players do not get lost along the way.
The design aspect of Energy Casino is aimed to have players focus more on imagery rather than texts or fonts. This is perhaps the reason as to why the designers use a black background and colourful thumbnails and images to sell their messages or to promote games. The texts and images are bright in colour to create a contrast to its black backdrop. The mobile casino has the same layout and theme that is found on the desktop version and delivers the same experience as the standard casino would. The fonts and images may be smaller on mobile devices and tablets, though all tabs, game icons, thumbnails and symbols are clearly visible and has perfect resolution.
While in the midst of our Energy Casino rating, we have found that the Energy Casino games are accompanied by entertaining musical accompaniments that range from catchy tunesand beats that mimic land based casino games which certainly add more hype to its brand.
Energy Casino pages load relatively fast on any browser or via its mobile site and navigation to different sub pages happen in a matter of seconds. The games power up quite quickly as well, which is an important factor when wanting to play immediately.
|Software Developers||Greentube Technology, Microgaming, NetEnt and Server Based Solutions.|
|Available Games||Slots, Table Games, scratchcard, roulette, blackjack, baccarat, video poker|
|Special Games||Book of Ra Deluxe, Starburst, Beach Party, Frankenstein|
|Minimum Requirements||Adobe Flash player 10 +|
|Compatibility||Microsoft XP and higher|
|Live Games||Roulette, Blackjack, Baccarat|
|Software Awards||None as yet.|
3. Games OfferGame selection: Fair selection of games
The casino site offers a great selection of games which range from online slots, table games to jackpot slots and video pokers. The site utilizes an exclusive section for players to search for games by software provider, or operator, which may come in handy when scouting for exclusivity. Titles such as Book of Ra, Game of Thrones, Terminator 2 and Aliens are the type of games that Energy Casino brings to the forefront on their homepage to attract signups.
Other games such as keno, bingo and the scratch cards are not available which once again, clearly emphasizes that Energy Casino is one that clearly concentrates on their slot offerings. Apart from this, Energy Casinopromotes new games and has a separate tab available for easy search.
Furthermore, Energy Casino’s live casino portal is powered by Extreme Live Gaming. It is host to heaps of variations of the classic online table games, and included are the classics such as Baccarat, Roulette and Blackjack.
When it comes to Energy casino’s live environment, we have noted that the live casino itself though has great advantages:
- A desktop browser and mobile platform with games from various software providers.
- Big jackpots which include Mega Moolah and Mega Riches.
- Exclusive Promotions.
Not many online casinos employ the tactics of campaigning promotions to steer players to their live portals, but in this case Energy Casino makes available to players exclusive promotions to offer a cross-over from the traditional casino to the live arena. The live casino has its own set of welcome bonuses and ongoing promotions which any player may appreciate when making the transition.
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4. Devices & AppsDevices and apps: Direct Play and Mobile App
Energy Casinodevelopers have madethe casino available on major mobile devices and as a casino application which may be downloaded at the Apple iTunes store or via Google Play. The mobile casino boasts more than 120 games from NetEnt, Microgaming and GreenTube/Novomatic, satisfying the demand for players who predominantly play on the move.
Energy Casino mobile slots and table games may be played on the mobile format on native browsers with an additional offering of the Energy Casino mobile app which will allow gamers to play all their games in full high density. The casino is compatible with most smartphones and iOS and Android devices. The mobile site is cleverly optimized as it displays the mirror image of the desktop version of the casino. During our Energy Casino rating and review, we have noted that the functionality of navigating through the app and mobile site is the same as the pc version, along with the speedy game functionality and play.
5. Customer ServiceCustomer service: Email, Call and Live Chat
Energy Casino might be a fairly new company, but thus far they have managed to achieve an excellent reputation in the iGaming industry. Energy Casino is noted to be a trusted brand across the globe due to the operator striving for long-term productive relationships. Players may get accustomed to first class service that comes as a result of their dedicated service. 24/7 support is available in the form of live chat, email via [email protected] and phone support by dialing +44 203 608 6491.
Players have an additional communications channel to their avail by snail mailing their queries to Cobalt House, Level 2, Notabile Road,Mriehel, Birkirkara, BKR 3000, Malta.
Emails are attended to within less than 24 hours and phone calls in under a minute, in our case. Live chat operators are highly responsive and aim to answer all questions in a timely manner.
6. Deposit & PayoutDeposit and payouts: A Good range of Transactional Methods
Energy Casino offer several convenient methods for depositing funds into your player account. During our Energy casino rating adventure we noticed that the brand offers value added services to their clients who includes a zero charge or handling fee on all banking transactions including deposits and withdrawals. The casino is also efficient in processing payments with the average turnaround time at around 24 hours. This is certainly an important factor to consider, especially when wanting to play immediately and in the same breath, having the need to cashout in a fast manner.
As mentioned previously Energy Casino does not levy any charges on any of these methods and the general minimum and maximum limits on deposits and withdrawals range from£10 to £5,000. These turnaround times, the amount of methods and fast payouts, has Energy Casino scoring high in this regard on our Energy casino rating.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Credit Card||£10||£10 – £100000||1 – 2 days|
|Debit Card||£10||£10 – £100000||1 – 2 days|
|Dotpay||£10||£10 – £100000||1 – 2 days|
|Euteller||£10||£10 – £1000||1 – 2 days|
|Moneta||£10||£10 – £100000||1 – 2 days|
|Neteller||£10||£10 – £100000||1 – 2 days|
|PaySafeCard||£10||£10 – £4000||1 – 2 days|
|PRZELEWY24||£10||£1 – £5000||Instant|
|QIWI||£10||£10 – £100000||1 – 2 days|
|Skrill||£10||£250 – £2500||1 – 2 days|
|Trustly||£10||£10 – £100000||1 – 2 days|
|Ukash||£10||£10 – £1001||1 – 2 days|
|Bank transfer||£10||£10 – £100000||2 – 5 days|
7. Security & LicensingSecurity & Licensing: Strictly Monitored
During our Energy Casino review, we have discovered that for starters, Energy Casino is licensed in the UK, with strict UK gambling laws making it one of the safest casino sites you’ll find online. The license requires operators to conduct themselves in a fair and just manner by offering online casino services, transactions and gaming to players who reside within the jurisdictions in UK. The UK gambling Commission oversees this process, so therefore making Energy casino a trusted place to play for UK players.
The online casino has entrusted all their personal information to keep it true, legitimate and safe. Gamers provide a lot of sensitive information, whether it is for banking, verification or registration. Energy Casino safeguards their players with SSL encryption. Using this, all your personal as well as financial details are therefore kept obscured as you do your travels throughout the network. It is practically impossible for anyone to see or pick up on this.
All the software platforms connected to Energy Casino are widely acknowledged and accepted to be fair in the eyes of the casino’s regulatory authorities. Energy Casino’s major auditor,eCogra, regularly conducts full scale tests at random of the software and payouts. Our Energy Casino rating and test suggests that the eCogra seal of trust be displayed on the Energy Casino homepage and subpages to allow players to see published audits with regards to payouts per game category though the seal of trust may only be visible to players after the regulatory body has audited at least 6 months worth of data for the casino. In all instances thus far, this has proved to be perfectly fair in the case of Energy Casino’s public audits. Energy Casino has nothing to hide from their players (except your confidentiality) which makes them an open, fair and safe online casino. Even though the audit findings are not posted on Energy Casino as of yet, players may request further details from the eCogra regulatory body for details information.
8. Limits & PayoutLimits & payout margins: Fair Rate to Player Percentage
Energy Casino payout margins are independently analysed and verified by eCOGRA. Every casino game including slots and table games features RTP information which is analysedby eCOGRA. There are different percentage stats available for individual games and a total average for the casino. Currently Energy Casino averages around 96.4%.
There are also various betting limits on slots and table games. Slots show individual betting limits, each game offering different minimum and maximum betting limits, depending on the design. Roulette table limits also depend on the game on offer but generally low limits range from around 50p to £1. Maximum bets range from £400 up to £2000. Blackjack table limits start with minimum bets ranging from £1 to £2 up to a maximum bet of £200 to £1000.Compared to other online casinos, Energy Casino fairs decently in this regard. To find online casinos that offer different rate to player percentages, check out our online casino comparison section.
9. VIP-ProgramVIP Program: VIPs by Exclusive Invitation Only
Energy Casino has a brandedVIP Club that is based on the accumulation of frequent player points. These loyalty points accumulate as real money wagers are made. These are an additional bonus features which may be redeemed if players find themselves without any bonus or cash funds or may be used as a method to increase bankroll. The frequent player points are loyalty points in which players may rank up the loyalty ladder to receive ongoing benefits. VIP’s are welcomed to the Energy Casino VIP Club by invite only and will receive personalised attention and promotions. VIP members may also use their club points to be redeemed as cash or merchandisevia the EnergyShop. Here are some of the benefits that are made available for VIP players:
- Special attention from VIP Managers
- VIP only promotions and exclusivegifts
- Customised bonus offers
- Faster withdrawals
- Special events exclusive for VIPs only
10. Additional OffersAdditional offers: The EnergyShop
During our Energy casino test, we discovered that Energy Casino does not offer any other brand related products other than its casino. At this stage we are yet to see the Energy brand break into the sportsbetting, bingo and poker markets or perhaps add more software providers to its list. What the casino does have however in addition to its standard offering, is its exclusive EnergyShop. The Energyshop is an Energy Casino player trading portal where the best promotions and bonuses for the regular players are to be found. There are great selections of Energy Casino brand-gifts to choose from such as calendars, iPad Air, iPhone and more which players may cash in on once they have built up enough energy points to redeem them. The EnergyShop is open 24/7 where players have the option to claim real cash as well as great gadgets and other exiting opportunities. Furthermore, while conducting our Energy Casino test, another discovery was revealed to us when we stumbled upon the EnergyShop which is surprisingly also available via mobile and supports the following devices: Android, iPod Touch, iPad and iPhone.
Our SummaryOur Conclusion: Great brand, Great Energy
Energy Casino is a refreshing change from the usual casino gaming and sports betting website format. The brand really lives up to its name and every aspect of the design as well as the services on offer scream out ‘ENERGY’. During our Energy casino test we recognized that the brand offers value added services including no charges on banking and fast payout times, regardless of VIP status which is more than most online casinos currently offer in the market. Banking options are varied enough to cover just about every kind of preference or need and the casinos rate to player percentage is certainly high enough to warrant a go on their online gaming floor.
Another interesting feature that makes this brand unique among its peers is its additional offer of a unique way to spend points and receive unique promotional offerings. The EnergyShop provides the opportunity to exchange player points for unique branded items including the latest gadgets and smart devices, making it seem more than just an online casino destination.
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