Guts Casino Review: Ratings By Real Customers
Guts Casino is a relatively new online casino operation, having only launched in 2012, but since then the operator has been making waves in the online gaming market. With huge focus on fast payout times, expert customer support and a multitude of banking options,Guts Casino has identified with building strong fundamentals and being innovative.
Licensed in Malta and the UK, Guts Casino is regulated by both the Malta Gaming Authority as well as the UK Gambling commission, so players can be rest assured thatGuts Casino conforms to the highest industry standards.
With a fully loaded instant play casino as well as sports betting and poker options,Guts Casino is definitely a name to look out for.
- Lightning fast Withdrawals
- Skilled Customer Support Agents
- Huge selection of deposit and withdrawal Methods
- Slick Design
Pros & Cons
- Multiple Gaming providers
- Fully secure
- Stylish Instant play platform
- Multiple banking options
- Fast payouts
- Restricted countries
- No download option
|1. Rating Bonus||8.5/10 Points|
|2. Rating Environment||10/10 Points|
|3. Rating Games||10/10 Points|
|4. Rating Devices and Apps||10/10 Points|
|5. Rating Customer Service||7/10 Points|
|6. Rating Deposit and Payout||8/10 Points|
|7. Rating Security and Licensing||10/10 Points|
|8. Rating Limits and Payout||8/10 Points|
|9. Rating VIP||7/10 Points|
|10. Rating Additional Offer||10/10 Points|
|Result||= 88.5/100 Points|
1. Casino-BonusCasino Bonus: Good Welcome offer
Casino Bonus: No Wagering Requirement for Free Spins
Guts Casino offers a lucrative welcome package, with tiered bonuses on your first four deposits and a total 100 free spins up for grabs. This Guts Casino Deposit Bonus is structured as follows:
- 100% bonus on your first deposit up to £100 + 25 Free Spins
- 50% bonus on your second deposit up to £50 + 25 Free Spins
- 25% bonus on your third deposit up to £50 + 25 Free Spins
- 200% bonus on your fourth deposit up to £100 + 25 Free spins
Do note that you need to select a specific Guts Casino bonus code to activate these offers. The Guts Casino promo code selections are as follows, based on the first to last bonus for the welcome package: (1) GUTS B1 (2) GUTS B2 (3) GUTS B3 (4) GUTS B4
As part of our Guts Casino review, we note that sign up free spins do not have wagering requirements; however the bonusesamounts do with these specific requirements as mentioned below.
There is a 35% wagering requirement on the initial or first bonus amount and it increases with secondary match bonuses with a 40x wagering requirement for 150%, and 45x for 200%. To find bonuses that offer varied playthrough requirements, check out our casino bonus comparison.
It should be taken into consideration that not all the games are weighted equally in contribution to wagering requirements; and this is how Guts Casino maps it out:
- Slots and other games- 100%
- All games under the “classic slots” tab- 75%
- All Live Dealer Roulette and blackjack- 10%
- All Live Dealer Baccarat and Casino Hold’em- 5%
- All table games and video pokers- 0%
- Blood Suckers, Kings of Chicago and 1429 Uncharted Seas- 50%
A minimum deposit of £20 is required to activate any deposit or reload bonuses.
The casino operator scores points on our Guts casino test for their no wagering requirement for free spins, though compared to other online casinos; we believe that the offering is not as competitive.
Casino-EnvironmentCasino Environment: Effective Modern Layout and Style
Guts Casino has a great layout with all the games displayed on the title page so players won’t have to waste time finding their favourites. Additionally a convenient option to search for top games may be accessed via the easy to detect search bar on the homepage.
The web developers of Guts Casino were smart in their strategic thinking when structuring the site for complete ease of use and navigation. The layout of the site displays the most important information such as several games titles as well as exclusive promotions. Minimal effort has gone into placing a lot of focus on the fonts at the casino and this is with good reason. The site clearly shows by means of creative imagery, what a player needs to do, how a player needs to do it and what a player may achieve in doing so. Furthermore, navigating from page to page happens in a matter of seconds and the live chat window is not separated from view, so the support is always on hand while browsing.
The slick red and black background highlights the games and makes the navigation process even simpler. With the name Guts Casino you’d almost expect some crazy design but this casino took a different approach, with a focus on the games and simply making the design as effective as possible to use, yet that is not to say this is a bad looking site, on the contrary it has a very stylish modern feel that flows great for a mobile or desktop.
The site makes use of only flash browser based games so there’s no need to download any cumbersome software and you can get playing right away. All the casino’s games are available for free play at the click of a mouse. Additionally, the speed of the games, along with browsing on the site, renders perfectly across different internet browsers such as Google Chrome, Mozilla Firefox, Internet Explorer and Opera Mini for mobile.
|Software Developers||Netent, Microgaming, Betsoft|
|Available Games||Slots, Blackjack, Baccarat, Roulette, Keno|
|Special Games||Starburst, When Pigs Fly, Zoom, Great Wild Elk, Fire Joker|
|Minimum Requirements||Adobe Flash Player 10+|
|Compatibility||Internet Explorer 6.0 or later, Mozilla Firefox, Google Chrome, Safari 5.0 or Opera 11|
|Live Games||LiveBlackjack, LiveRoulette, LiveCasino Hold ‘Em, LiveThree Card Poker and LiveBaccarat|
|Software Awards||CasinoMeister Award- Best Online Casino 2014|
3. Games OfferGame Selection: A Massive 700 + Games on Offer!
The online operator truly impresses on our Guts Casino test as it not only presents over 700 games on offer, it also has great Poker and Sports Betting additions. The entire casino is available without any downloads, making the journey to play fast and effortless. The reason for this is perhaps due to the strong backing from the game software developers that power the Guts Casino. The brand makes use of three main top software providers as below:
All the games are easily located on the title page where players may select from categories such Featured, Top 14, Video Slots, Classic Slots, 3D Slots, Live Casino, Blackjack, Roulette, Table Games, Video Poker, Jackpot, Other Games and Favourite games. Additionally, the Sports betting or Poker options are accessible by links on the top of the homepage.
Guts Casino has a huge range of slot machines with 26 Jackpot Slots, 64 3D Slots, 47 Classic Slots plus hundreds of others including great licensed slot games like Game of thrones and Bridesmaids. The collection of table games is also astounding with huge selections of Blackjack and Roulette along with games like PaiGow, Cyberstud Poker, Three Card Poker, Casino Hold’em, Baccarat, Craps, Red Dog, Triple Chance Hilo, PaiGow Poker and Caribbean Stud Poker. When it comes to the live casino,Guts Casino is just as impressive with its live offering of 27 games including Blackjack, Roulette, Casino Hold ‘Em, Three Card Poker and Baccarat.
The casino is one of the most all inclusive gaming destinations out there, and our Guts Casino test review is truly impressed with the gaming selection, especially for a completely browser based casino.
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4. Devices & AppsDevices & Apps: Easy Mobile Use
Want to enjoy Guts Casino on the go, no problem, simply head over to Guts Casino.com on your smartphone or tablet and get playing. There is no need to download apps for Guts Casino as their mobile option is likewise browser based, so no matter what phone you have (as long as it has browser support) you can log onto Guts Casino mobile and have your favourite games jangling your pocket. Make sure to bookmark the site for easy return.
The mobile site has a brilliant slick design with intuitive navigation, a brilliant selection of games (check out the many jackpot slots) and Guts Casino super-fast withdrawals.
5. Customer ServiceCustomer Service: Professional Customer Support Agents
Guts Casino came into the game with a strong focus on fundamentals and customer service is one of these areas. Guts Casino promotes skilled support agents who are available 24/7 across a range of communication avenues.
You can contact Guts Casino support agents via email by sending the team a mail to [email protected] or via live chat. There’s another not so obvious option to get hold of the Guts Casino team and this is via snail mail though players should note that expecting a reply via this method hasa longer response time. Guts Casino proudly displays their address at the bottom of the page which states: GB Buildings, Penthouse, level 4, Watar Street, Ta’ Xbiex, XBX 1301, Malta; which in our Guts Casino opinions is another testament to their emphasis on transparency.
We’d like to add that the live chat option is the best source for instant support and is easily locatable at the bottom of the site’s web page. Further to this, players will love the level of professionalism of the casino team via instant chat as these agents are highly trained to answer any question you may have regarding the casino. As an additional tool, the casino provides a broad FAQ page where you will find answers to some of the common questions.
With an emphasis on providing a highly skilled customer support team along with being reachable across the range of communication methods,Guts Casino customer service cannot be faulted, this sees them scoring big on this casino test.
6. Deposit & PayoutDeposits & Withdrawals: Lighting Fast Processing Times
Guts Casino offers a comprehensive list of banking options with care taken to ensure easy deposit methods are available for each specific country and currency. You can register an account at the casino with the following currencies: EUR, NOK, SEK, GBP, USD, CAD, and AUD. The major aspect of Guts Casino banking is their commitment to reducing processing times andthe casino is quickly becoming the industry leader in this department currently aiming to process withdrawals within 2 hours! This is quite a competitive edge with the industry standard being up to 24 hours. Apart from this, there are transactional chargesthat players need to consider with amounts ranging up to £2.50 or 2.5%.
With super-fast processing times and a host of banking options,the casino scores big on our Guts Casino review in this regard.
Here’s a complete breakdown for deposits and withdrawals at the casino as shown the table below:
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Bank Wire||£10 – £4200||£20 – £42 500||1 – 3 Business days|
|Credit Card||£10 – £4200||£20 – £4200||1 – 3 Business days|
|Debit Card||£10 – £4200||£20 – £4200||1 – 3 Business days|
|EcoPayz||£5 – £4200||£20 – £4200||1 – 2 Business days|
|Euteller||£10 – £4200||£20 – £4200||1 – 2 Business days|
|Neteller||£10 – £4200||£20 – £4200||1 – 2 Business days|
|PaySafeCard||£10 – £170||Not available||Not available|
|Skrill||£10 – £4200||£20 – £4200||1 – 2 Business days|
|Trustly||£10 – £4200||£20 – £42500||1 – 2 Business days|
7. Security & LicensingSecurity & Licensing: Fully Licensed and Top Security Measures
Guts Casino is fully licensed in Europe by the Malta Gaming Authority (MGA) as well asin the UK and thus regulated by the UK Gambling commission. With these regulatory bodies in place, players can be sure all operations at the casino are well checked wherethe online operator adheres to tightly controlled rules and regulations.
In addition to these solid practices, Guts Casino utilises the latest in SSL(Secure Socket Layer) encryption technology to ensure any information you send to them is kept safe, secure and fully encrypted. The games at Guts Casino are all structured and based on the use of Random Number Generators to ensure a fair gaming environment. Stringent identity and security checks are also done to make sure that there is no identity fraud and no underage gambling on the site.
Another point to consider on our Guts Casino test is that the operator also provides options to set gaming limits on your play and to enforce “cooling of periods”. As a further enhancement within the safe gambling area, the casino displays links to GamCare and other help organisations to take responsible gambling seriously.
8. Limits & PayoutLimits &Payout Margins: Not Publicly Audited
Guts Casino unfortunately does not publish their full return to player statistics, yet this is not an unusual position in the industry as many online casinos don’t opt to do so. However, by being fully licensed and regulated as well using top software providers you can be sure that Guts Casino runs a lucrative casino.
There are no withdrawal limits at Guts Casino and varying minimum and maximum bets according to the game being played.
9. VIP-ProgramVIP Program: Everyone’s a VIP at Guts Casino
Our GutsCasino review discovered thatGuts Casino has no structured loyalty program in place as of yet. What we do know though according to the live chat agents, that the operator is to implement this in the near future. At this stage, players with good depositing behaviour are to contact the support team via email and/or chat to have the customer service team assess their accounts for extra rewards based on their spend or net losses. This shortcoming does not though define good rewards and promotionsbeing offered for showing VIP player behaviour. In fact, all players are to receive great promotions at Guts Casino, some of which is shown below:
- Double Deal Mondays (40% bonus on deposits up to £400)
- Thursday Triple – deposit on a Thursday and you will get free spins all weekend.
- Live Casino Cashback rewards
To check other VIP Program offers, simply navigate to our online casino comparison page to find valuable information about the best programs in the industry.
10. Additional OffersAdditional Offers: Poker and Sports Betting from Guts Casino
Guts Casino is a fully stacked casino with a ton of games as well a top class instant play Poker and Sports betting options. These products exist mainly to provide casino players a breakaway from the usual gaming activity with the option to choose other genres within the gambling arena. Players may access the poker and sports betting sections from the easy to find links at the top of the title page.
The sportsbetting section is a huge add-on for sports betting fanatics which boasts a great live betting feature amongst other product benefits. You can expect the same spectacular customer service and bolt like processing speeds as you get from their casino offering. To take a closer look at how well-presented the sportsbetting offering is, let’s briefly look at the list of sports categories at Guts.
- American Football, Rugby and AFL
- Ice Hockey
- And much more
The Guts brand provides an amazing instant play poker room where you can join in on the action right away without the usual downloads a poker room requires. This is a perfect addition to the brand offering and sets it apart from the competition with this unique offering. The promotions at Guts Poker are unbelievable with a huge welcome bonus of £1000 awarded in increments of £5 at a time, free new player tournaments and a potential 30% rake back.
Our Guts Casino rating is impressed with the Guts brand additional offers and can recommend the poker room and sports betting without hesitation.
Our SummaryOur Conclusion: Guts Casino - Keep an eye on this one
With its strong focus on fundamentals,Guts Casino is making the right moves to establish themselves as one of the strong brands within the iGaming niche. Having said that, we believe that the operator has to jump onto marketing ideas as quickly as possible, in order to meet the increasing demands of its players. Two areas that we would love to see implemented is the VIP program and the phone service in the customer support department. Nevertheless, with the operator’s speedy processing times in the banking area, skilled and friendly support staff, and massive game range we think that these are just some of the reasons that players will keep flocking to this brand.
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