LeoVegas Casino Review: Ratings By Real Customers
LeoVegas Casino is a registered casino in Malta and as such is regulated by the Malta Gaming authority, their site was developed in Sweden and they make use of software from a multitude of reputable providers. LeoVegas Casino is a very mobile orientated casino with a design that seeks simplicity and speedy functionality.
The winner of three awards namely the, “Casino operator of the year 2016” at the International Gaming Awards and the Gaming Intelligence Awards, “Mobile Operator of the year 2016” at the EGR Nordic Awards and “Best Innovation in Mobile and Tablet” at the EGR Innovation Awards. With this is mind it will be interesting to see how LeoVegas Casino stacks up on our casino tests.
At first glance the casino is fairly amateurish in design in comparison to some other offerings, yet it looks more suited to a mobile device. Though not aesthetically immersive the site has great functionality and everything is easily located.
LeoVegas Casino is a subsidiary of the company LeoVegas Casino AB, which is a publically traded company listed on Nasdaq First North Premier (sort of NASDAQ’s little brother in Europe). So with the big company backing, 24/7 customer support and a great range of games it is easy to see why LeoVegas Casino has been winning awards this year.
- BrilliantMobile App
- Simple Design
- Exciting Welcome Offers
- Well-developed VIP Program
Pros & Cons
- Over 400 hundred games available
- 24/7 Customer Support
- Award Winning Mobile Version
- Great Loyalty Program
- Deposit Bonuses
- Restricted Countries
- Monthly Withdrawal Limits
|1. Rating Bonus||9.5/10 Points|
|2. Rating Environment||9/10 Points|
|3. Rating Games||9/10 Points|
|4. Rating Devices and Apps||9/10 Points|
|5. Rating Customer Service||9/10 Points|
|6. Rating Deposit and Payout||9/10 Points|
|7. Rating Security and Licensing||9.5/10 Points|
|8. Rating Limits and Payout||9.5/10 Points|
|9. Rating VIP||9/10 Points|
|10. Rating Additional Offer||9/10 Points|
|Result||= 91.5/100 Points|
1. Casino-BonusCasino Bonus: £1500 and 250 Free Spins Up for Grabs
The LeoVegas Deposit Bonus is truly impressive; in fact, we believe they should be winning awards for the unique offering. Firstly on sign up, you are credited with 50 free spins; hassle free, with no obligation. These no deposit free spins are a great offer and get you gaming instantly to test the range of games LeoVegas has to offer. Furthermore, there is no special LeoVegas Casino Promo Code needed to take advantage of the free spins and once you are ready to make your first deposit you’ll be in for another bonus – 200% up to £100. It’s not often you see a 200% bonus offer on the market, though it doesn’t end there, LeoVegas Casino offers a further 200 free spins with your first deposit! These free spins are credited to you daily at 10am each day for a maximum duration of 10 days.
On your 2nd deposit, the thrills don’t let up, here you get a 100% match, but up to £500 LeoVegas deposit bonus, so if you are able to take advantage of the promotion you can score big on your 2nd deposit.
The 3rd deposit bonus is just as exciting – 100% match up to £500. On the fourth deposit bonus things slow up a tad but you still receive a 50% match up to £400. This All adds up to the impressive bonus amount of £1500!
Note these bonuses are available to UK customers only, and deposits made via Neteller and Skrill are excluded from the first four deposit bonus promotions.
We found that this casino has scored relatively high in our LeoVegas casino rating.
Casino-EnvironmentCasino Environment: Best Mobile Suited Casino at LeoVegas
In our LeoVegas Casino test, we reckon that the style of LeoVegas Casino can be summed up in one word – simplicity. When it comes to navigating on your mobile this is a good thing, there is nothing more frustrating than attempting to find your favourite game on an overly complex mobile site.
LeoVegas Casino is all about simplicity, functionality and good gaming. The games are all browser based and available to you a click away from the home page, you are also able to try out the slots free of charge before sign up.
The LeoVegas Casino theme is geared towards an audience who prefer fonts and colours that are easy on the eye. As mentioned before, simplicity is their key factor in design and development. If you’re looking for frills, characters and exceptional artwork you’re not going to find it here, we suggest having a look at our online casino comparison if graphics and design entices you.
Support is available 24/7 and you’ll locate the live chat link at the bottom of the page. The design is structured to give you the quickest access to the games, which, at the end of the day is why you’re there in the first place.
|Software Developers||Net Entertainment, Microgaming, Evolution Gaming, Play’N GO, Quickspin, ELK, Betsoft, Cryptologic, Odobo, OGS, Yggdrasil|
|Available Games||Slots, jackpots, blackjack, roulette variations|
|Special Games||Starburst, Mega Moolah, Da Vinci Diamonds, Jack and the Beanstalk, Immersive Roulette|
|Minimum Requirements||All relatively recent versions of the most popular Internet Browsers|
|Compatibility||Google Chrome, Chrome for iOS, Opera Mobile, Internet Explorer Windows Phone 8.1|
|Live Games||Roulette, Blackjack, Baccarat|
|Software Awards||Best Innovation in Casino – EGR Innovation Awards 2013|
3. Games OfferGame Selection: Over 400 LeoVegas Casino Games to Choose from!
LeoVegas Casino offers an impressive game selection from a multitude of software providers. There are 441 slot games for you to choose from as well as 42 Table games, a live casino and a sports betting option! LeoVegas Casino makes use of software from top providers including,
- Net Entertainment
- Evolution Gaming
- Play’N GO
These games are all browser based games so you can get playing straight away, no need to hassle with downloading bulky software. You will find all the games easily locatable on the Home page with a scroll down menu loaded with thumbnail links to the games. On the top of the page you will find links to Top Games, Slots, Classic Slots, Live Games, Jackpots, Roulette and Table Games as well as the Sports Betting option and Live Casino.LeoVegas Casino boasts a huge selection of slot games, including 20 Classic Slots, 18 Jackpot Slots and over 400 other Slot games to keep you entertained. You will also find cool licensed slots available such as Monopoly, Sherlock Holmes and Game of Thrones.
The table games available at LeoVegas Casino include Blackjack (in many variations), Three Card Poker, Casino Hold’em, Caribbean Stud Poker, Oasis Poker and PaiGow Poker. The Live casino is also comprehensive, available through a link in the top of the screen you are greeted by a menu of options all serviced by a live croupier. The games on offer at the live casino include Roulette, Blackjack, Baccarat, Casino Hold’em, Three Card Poker and Caribbean Stud Poker. Unfortunately there is no Texas Hold’em poker room at LeoVegas Casino. If you can’t go without cracking aces on a peer to peer Texas Hold’em poker room, William Hill has a great poker add on. LeoVegas Casino does however have a superior sports betting option, easily located by a link at the top of the page you are instantly presented with anassortment of sports to bet on. LeoVegas Casino offers live instant bets and a huge range of sports available to bet on, thefull list includes –
- American Football
- Australian Rules
- Gaelic Sports
- Horse Racing
- Ice Hockey
- Olympic Games
- Rugby League
- Rugby Union
They truly have all the “bases” covered when it comes to their sports betting option, this along with their huge variety of over 400 games and slots has the casino scoring big on this LeoVegas Casino review.
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4. Devices & AppsDevices & Apps: Award Winning Mobile Site
LeoVegas Casino is known for their award winning mobile casino, the simplicity is really its greatest asset when it comes to navigating on your mobile device. LeoVegas Casino is easily reachable on your mobile device by simply opening your web browser and heading to LeoVegas Casino.com. The game selection for mobile use is just as impressive as its full offering with a whopping 284 games available on the mobile site as well as their fully functioning sports room with live betting. Easy deposits and withdrawals as well as 24/7 support are all available on the mobile site. To easily reach LeoVegas Casino on your mobile device again, simply save the page as a bookmark.
LeoVegas Casino does also offer an App for Android devices which can be downloaded at android.loevegas.com, do note that currently no casino app is distributed through the Play store so before you can install the app you need to tell your phone to accept apps downloaded from outside the play store, to do this go to settings in your mobile device, security, and tick unknown sources.
Whether you game mobile via your browser, or download the app, you are in for a good time with the LeoVegas Casino mobile casino. Winner of Mobile Operator of the Year 2016″ at EGR Nordic Awards and “Best Innovation in Mobile and Tablet” at EGR Innovation Awards you can be sure that LeoVegas Casino mobile offering won’t disappoint.
5. Customer ServiceCustomer Service: 24/7 Live chat, Email and Phone Support
LeoVegas Casino takes great pride in offering royal service to its clientele. With easy points of contact whether you want instant response live chat or to send a query via email at [email protected]or call to 0808 189 0184, LeoVegas Casino is simply a stone throw away. They offer a toll free UK contact number as well as an international help line. You can also reach their offices in Sweden: +46 8 410 367 66 or Malta: +356 993 942 68 if you are still having any frustrations.
Customer service is easily reachable on the site via a “help” icon in the bottom taskbar. This instantly puts you in touch with one of their operators. Also a less notable approach but often a very useful one is to scroll through their FAQ page which is also located via the “help” icon.
LeoVegas Casino does a good job of customer service; being one of the fastest growing online casinos out there we would expect this of them. Reported wait times for live chat operators are almost non-existent with the longest wait being around two minutes, overall LeoVegas Casino offers a comprehensive customer service operation and leaves this casino review impressed.
6. Deposit & PayoutDeposits &Payouts: No Fees for Deposits
LeoVegas Casino offers a fairly complete list of banking options including Visa, MasterCard, Trustly, Neteller, PaySafe card and Skrill, the only notable exception being PayPal. As is standard procedure these days you must use the same method for withdrawal as was done for depositing. LeoVegas Casino processes payouts within 24-48 hours, though you may be asked to “verify your account”; this is not necessarily done for your first withdrawal but will have to be completed at some stage. Thankfully LeoVegas Casino strives to make this process and simple as possible for its clients, you will be required to send in 1) Proof of Id and 2) Proof of address, you may also be asked to send in proof of payments. All these documents can be sent to [email protected], and once complete you won’t have to do it again.
The minimum deposit amount at LeoVegas Casino is £10 and you have the option of making payments in three different currencies, namely:
For withdrawals you can withdraw any amount you have “Available to Withdraw” in your balance by issuing LeoVegas Casino with a valid notice of withdrawal. These notices must be given via the site as withdrawal notices are not approved via email or telephonically. The standard restrictions for withdrawals are £4000 per day, £5000 per week or £20000 per month unless larger amounts have been approved. Upon requesting a withdrawal of amounts exceeding £100 000, LeoVegas Casino reserves the right to payout the requested amount in equal instalments for ten months with one payout each calendar month. Players receive three free withdrawals monthly so be sure to keep track of how many withdrawals you have made to avoid incurring fees, additional withdrawals are subject to a £3 fee.
This review can find no major faults in the Withdrawals/Deposits casino test for LeoVegas Casino; you can feel secure when banking on this casino.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Bank Wire Transfer||£20||£15- £30.000||4-10 Business days|
|Mastercard||£20||£15- £30.000||4-6 Business days|
|iDebit||£20||£15- £30.000||1-5 Business days|
|Moneta||£20||£15- £30.000||2-5 Business days|
|Neteller||£20||£15- £30.000||1-5 Business days|
|PayPal||£20||£15- £30.000||1-5 Business days|
|Visa||£20||£15- £30.000||6-8 Business days|
|Entropay||£20||£15- £30.000||2-6 Business days|
|Skrill||£20||£15- £30.000||1-5 Business days|
|Bank Draft/Cheque||£20||£20- £30.000||7-31 Business days|
7. Security & LicensingSecurity & Licensing: UK and Malta Regulated
LeoVegas Casino is a company registered in accordance with Maltese law and is licensed and regulated by the Malta Gaming authority as well as being registered in the UK and regulated by the UK gambling commission.
LeoVegas Casino protects their customers by using a 2048 bit SSL certificate that keeps everything secure.
This casino review finds that LeoVegas Casino offers a secure environment to its patrons and is an upstanding company in the industry.
8. Limits & PayoutLimits &Payout Margins: Good Payouts
LeoVegas Casino regrettably does not publish public information regarding monthly return to player statistics, though they are not alone in this, many casinos operating today don’t, they are however licensed and regulated by both the UK gambling commission and the Malta gaming authority so we can be sure that all practices are above board. As further proof of this eCOGRA (an independent review agency) reports a monthly average payout percentage for LeoVegas Casino of 96.50%, which would give them a more than respectable payout margin.
As stated LeoVegas Casino has a monthly withdrawal limit of £20000, unless other terms are agreed to. And a minimum deposit limit of £10.
9. VIP-ProgramVIP Program: Royal Treatment to Be Expected!
What’s great about the loyalty program offered by LeoVegas Casino is the ease at which you can track your progress, with every deposit you can see your status grow on your VIP BAR which keep things dazzling.
No matter what VIP level you are on LeoVegas Casino treats you to Monthly Prize Draws, where a player from every VIP level will be awarded a prize, these include things like the latest Apple products or invitations to exclusive VIP experiences! The prize for this month – Ray Ban Predator 2 Polarized Sunglasses!
Here’s a complete list of what you can expect from the VIP program:
- Invitations to VIP exclusive events
- Dedicated Account Managers
- Personal payment and withdrawal service
- Unique Birthday rewards
- Exclusive LeoVegas Casino Roaring Reward bonuses
- Monthly VIP prize draws
10. Additional OffersAdditional Offers: The Best Mobile Gaming and Sports betting
LeoVegas Casino brands themselves as the best in mobile gaming, and this is very fast becoming the reality, with awards for mobile and tablet innovation LeoVegas Casino is securing their spot as the go to for gaming on the move.
As has been mentioned in this casino review LeoVegas Casino offers a truly expansive sports betting option. With one of the largest collections of sports to bet on, and live betting to keep the action rolling you’ll always be entertained. They even offer betting on things like Politics, which could be lucrative these days. Whether you access the sports betting via mobile or desktop you’re in for an easily navigable simplistic design that will have you placing bets in no time.
If your knew to the whole sports betting option fear not, LeoVegas Casino has a staff of sport tipsters and bloggers ready to help turn those losing gut bets into well informed wagering wins!
Our SummaryOur Conclusion: LeoVegas Casino- Brilliant Mobile Gaming
The whole strategy of LeoVegas Casino is geared towards Gambling on the move, and in this they have succeeded in being the market leader in mobile. It all comes down to a simple design easily accessible across a multitude of platforms, backed up by excellent customer service and broad game selection. In all the casino tests LeoVegas Casino scored big and ultimately this casino review can recommend them without hesitation.
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