Mr Smith Casino Review: Ratings By Real Customers
Mr Smith Casino hit the iGaming scene in 2014 with deep British roots and a passion for thrilling games. Having received a recent start, the brand quickly gained momentum in building themselves a strong offering to players within their targeted segments. Operated by the BML Group Ltd, Mr Smith Casino is backed up with a ton of experience in the iGaming industry to add to its relatively authentic position in the market. The BML Group Ltd is in turn owned by Betsson AB, a Swedish company with many years of experience in the gaming industry and is listed on the ‘Nasdaq Stockholm Mid Cap List’ Stock Exchange (BETS).
Fully licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission as well as being backed by such a large conglomerate in Betsson Ab, Mr Smith Casino is considered a safe and secure casino environment. The online operator also has a commitment to responsible gambling being accredited by the Global Gambling Guidance Group (G4).
With 24/7 customer support, a range of over 375 browser based games, predominantly provided by top software developer NetEntertainment, and one of the best mobile apps available for IOS and Android, the brand is proving to be a formidable new offering that our Mr Smith Casino review is eager to delve into.
- Distinctly British Feel
- Browser based Instant Play
- Operated by BML Group Ltd
- DSS Compliant
Pros & Cons
- 24/7 Customer Support
- Fresh Simple Layout
- Fully Secure
- Daily Promotions
- IOS/Android Mobile Apps
- Not Multilingual
- Only GBP accepted
|1. Rating Bonus||8/10 Points|
|2. Rating Environment||9/10 Points|
|3. Rating Games||9/10 Points|
|4. Rating Devices and Apps||9/10 Points|
|5. Rating Customer Service||9/10 Points|
|6. Rating Deposit and Payout||8/10 Points|
|7. Rating Security and Licensing||10/10 Points|
|8. Rating Limits and Payout||9/10 Points|
|9. Rating VIP||7/10 Points|
|10. Rating Additional Offer||6/10 Points|
|Result||= 84/100 Points|
1. Casino-BonusCasino Bonus: Welcome Bonus Up to £200
Mr Smith Casino offers a welcome bonus of 100% based on your first deposit up to £200. This offer is only applicable to new registrations at the casino with a £15 deposit as the minimum requirement. In addition to this, there is no Mr Smith Casino promo code required to take advantage of this acquisition offer, which makes this ideal for those who want to jump into the game immediately. Delving further into the brand’s bonus offer, the wagering requirements are on par with most casinos, although using certain gambling features such as “double-up’ is not allowed. Once you’ve opted in, the bonus must be claimed within 60 days of registration or risk it being forfeited.
Upon further review of Mr Smith Casino’s bonus offer, we find that no single system exists with regards achieving an even distribution payout. Games such as slots and “Other” games will render a 100% wager contribution, whereas playing Blackjack for example, will only contribute 5% towards the playthrough requirements.
The following is a list of games that contribute varied percentages towards wagering requirements:
- Majority of slots- 100%
- Caribbean Stud -50%
- Casino Hold’Em and Red Dog- 25%
- Texas Hold’Em Poker- 20%
- Roulette, Oasis Poker and Casino Stud Poker- 10%
- BlackJack, Baccarat, Punto Banco, Video Poker, Beat Me, Pai Gow Poker, Bloodsuckers-5%
For the sake of our Mr Smith Casino review, we note that the bonus as well as any winnings generated from bonus money is subject to a 35 x wagering requirement which should be completed within 14 days of the bonus being claimed. As per the casino, failure to meet wagering requirements will result in the forfeiture of the bonus along with any winnings that resulted from the bonus. Furthermore, players should note that all transactions made via Skrill and Neteller do not qualify for the Mr Smith Casino Deposit Bonus.
Beyond the welcome bonus, the casino makes available other promotions such as “Start the month on top” with a 100% reload bonus up to £100, and “Weekly Sweeteners” with various rewards for every day of the week including reload bonuses, happy hours, net winnings bonuses and cash bonuses.
Do note that the online operator has a great package of further promotions that scores them some extra points on our Mr Smith Casino test.
Casino-EnvironmentCasino Environment: Great branding, crisp graphics
The Mr Smith Casino site is a cut above the rest in terms of proving an authentic atmosphere for UK players. The developers of the casino clearly thought about this concept in detail prior to the site being launched and had in mind to illustrate pertinent details about the casino through the brand’s mascot- a British pup. The mascot is used to have players immediately associate the casino to that of a UK brand and is displayed throughout the site to remind players of this concept.Further to this, with a neat layout focused on the games and proud British white, red and blue colour scheme, Mr Smith is one of the most authentic UK designed sites on the market.
While on our Mr Smith Casino review journey, we noted that all the casino’s games are available on the instant play platform with no need to download any software. A lot of Mr Smith Casino games are available to play even before a sign up takes place, which makes room for players to test the games for usability and payouts. Navigating to different games and tabs on the site is simple and relatively fast, regardless of the type of internet browser used. The games power up in a matter of seconds and are conveniently placed on the landing page. Furthermore, tabs such as promotions and “Help” are also displayed on the homepage, having all the important information at a click of a button.
The designers at Mr Smith Casino have structured the theme of the casino around a truly authentic UK tone. Upon entering the site, UK players may immediately identify with the brand based on its colours and mascot. Furthermore, no huge emphasis has been placed on the fonts of the texts, but rather on the imagery which remains simple on the eye.
The games are displayed on a simple thumbnail menu with one click access, under the headings Favourites, Slots, Jackpots, Live Casino, Table Games and Other Games. “Other games” is where you’ll find the casino’s arcade games like Keno and scratch card options. Most of these games have been tested for speed across all desktop and mobile platforms and they check out perfectly in terms of load times, powering up in a matter of seconds.
|Software Developers||Amaya, IGT / Wagerworks, Microgaming, NetEnt, Play’nGO, Playtech|
|Available Games||Slots, Blackjack, Roulette, Poker, Baccarat|
|Special Games||Starburst, Gonzo’s Quest, Grim Muerto, Joker Pro, Rainbow Riches|
|Minimum Requirements||Adobe Flash player 10 +|
|Compatibility||Windows 2000 and newer versions|
|Live Games||Live Roulette, Live Blackjack, Live Stud poker, Live 3 card poker, Live Baccarat|
|Software Awards||None as yet.|
3. Games OfferGame Selection: Mr Smith Casino Slots, Jackpots, and More!
During our Mr Smith Casino test, we discovered that the operator makes use of majority of NetEnt games though also brings to the fore a few gaming titles from Micgrogaming Quickfire, GTS, Play n Go and Scientific games amongst others. In the case of its live casino, we found that Evolution Gaming is the exclusive provider. Delving further, we see that the casino has a massive range of games with a focus on slots but enough table, arcade and live options to keep players busy for hours on end.
Currently, there are 26 jackpot slots available, a table game selection of 55 titles including Roulette, Baccarat, Blackjack, Casino Hold’em, Three Card Poker, Caribbean Stud Poker, Beat Me, Casino Stud Poker, PaiGow, Triple Pocket Hold’em, Oasis Poker, PuntoBanco, Pontoon, Red Dog and Craps. Moving onto the live casino section, we note that a total of 15 gaming tables are offered with individual games within this category. Players may opt to view games by name alphabetically or review a list of popular titles instead. The chosen selection can then be further filtered to only display Jackpot based games within the collection.
Looking at our Mr Smith Casino rating within the games area, we can say that the casino is a fully loaded gaming destination; with a good range of games. For this reason, Mr Smith scores relatively high.
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4. Devices & AppsDevices & Apps: Play Anytime, Anywhere at Mr Smith Casino
Mr Smith Casino has apps available for both iOS and Android devices which renders a similar experience to that of the desktop version. , Players that make use of Android devices may simply download the app from the casino, whereas iOS device users may the app available in the App store. Players may also access the site by simply heading over their device browsers via their smartphones or tablets.
To add to the optimisation aspect of the mobile casino, the casino has a great layout and is stacked with slots, table games, video poker and a live casino. If you are already a member at Mr Smith Casino’s desktop platform then you will not have to sign up a separate account to play on the mobile site. Furthermore, if you’re a new player, you can simply sign up on the app itself, as there’s no need to head to the pc casino to create a mobile account. As a new player you will also be eligible for the Mr Smith Casino deposit bonus of 100% up to £200 welcome offer.
The overall look and feel of the mobile offering matches perfectly to the bold British style of the desktop offering, though simply on a smaller screen. You will find a similar intuitive layout as seen on the full casino, focused around the games with easy navigation through mobile pages and menus.
5. Customer ServiceCustomer Service: Available Round the Clock
Operated by the experienced BML Group Ltd, Mr Smith Casino would be well aware of the importance of a rock solid support structure and this is evident in their 24/7 player support. With three avenues of contact, namely via phone call at +44 8082 3800 75, email at [email protected] and live chat, Mr Smith Casino support agents will never be far from reach.
Moreover, as the winner of the 2014 EGR Operator Award, you can always be sure of quick, effective customer service from Mr Smith Casino.
6. Deposit & PayoutDeposits & Withdrawals: Plenty of Options
As part of our Mr Smith Casino test, we note that the operator has a plethora of banking options with a total 8 deposit methods including MasterCard, Visa, Neteller, PayPal, Skrill, Paysafe Card and Entropay.
To delve further, here’s a breakdown of the details provided by Mr Smith Casino:
In addition to the above table listing, there is a maximum withdrawal limit of a £50,000 which means that players who have won big within a 24 hour period, should experience no issues with cashing out the sum in one go, providing that the value of the payout falls within this bracket.
As a result, with fast processing times of between 12-24 hours and a range of banking methods to choose from, the online brand does well in our Mr Smith Casino opinions.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Credit Card||£10 – £50 000||£10 – £50 000 (daily limit)||2 – 5 Business days|
|Debit Card||£10 – £50 000||£10 – £50 000 (daily limit)||2 – 5 Business days|
|Entropay||£10 – £10 000||£10 – £50 000 (daily limit)||1 – 3 Business days|
|Neteller||£10 – £50 000||£10 – £50 000 (daily limit)||24 Hours|
|PaySafeCard||£10 – £4 000||Not available||Not available|
|Skrill||£10 – £50 000||£10 – £50 000 (daily limit)||24 Hours|
|Bank transfer||£10 – £50 000||£10 – £50 000 (daily limit)||3 – 5 Business days|
|PayPal||£10 – £50 000||£10 – £50 000 (daily limit)||1 – 3 Business days|
7. Security & LicensingSecurity & Licensing: Fully Licensed and Secure
Firstly, Mr Smith Casino is operated by a well-respected company, BML Group Ltd, which are in turn a subsidiary of Betsson AB who are publicly listed conglomerate. This fact alone should alleviate player concerns, and in the same breath, the casino is also licensed and regulated by both the Malta Gaming Authority and the UK Gaming Commission. For these reasons, Mr Smith Casino presents an undeniably safe offering.
Additionally, the casino takes precautions to prevent underage gambling and proudly displays their No U18 Logo. To achieve its goal to limit illegal play, Mr Smith Casino reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received. For UK residents, age-verification is required within 72 hours of registration.
There are also responsible gambling features provided such as structures to set betting limits, budgets and boundaries as well as options to suspend your account for a certain set period.Further to this, Mr Smith Casino is accredited by the Global Gambling Guidance Group (G4) and is committed to supporting Responsible Gambling.
To add to its safety net, the casino is also PCI DSS (Data Security Standards) compliant so you can be absolutely sure you are enjoying your gaming at a 100% secure site. The operator will ensure that its use of your personal information is compliant with data protection and privacy regulations in the countries where they operate.
8. Limits & PayoutLimits & Payout Margins: Excellent Payouts
While Mr Smith does not publicly make available its payout margins across the board, it would be a good idea to check each game for detailed statistics prior to playing.
You can find RTP (Return To Player) statistics for each game by clicking the “?” or question mark icon link displayed in the games taskbar. This is a convenient tool to gauge the payouts per game along with the freeplay option. Mr Smith Casino has a reported average return to player percentage of 97.30% (unverified) which puts it way above average.
9. VIP-ProgramVIP Program: No Structured Program at Mr Smith Casino
Mr Smith Casino has no structured VIP program to speak of, but the Betsson Group states that tailored promotions and service are available to loyal customers at Mr Smith Casino as well as special VIP managers for high rollers.
All players are also treated to generous promotions including the “Start the Month On Top” and “Weekly Sweeteners” rewards.
The latter “Reload bonus “promotion is awarded to players who meet the terms and conditions of the bonus and rewards players with a 50% reload bonus up to £50 within a 7 day validity window. The reload bonus requires a minimum amount of £15 in order to claim and is subject to wagering requirements of 35x. Following the reload bonus, players will be presented with an opportunity to play an additional 50% match up offer.
Let’s have a look at the Weekly Sweeteners promotion example at Mr Smith Casino:
- Mondays– Players are awarded with a 20% reload bonus Up to £50
- Tuesdays, Wednesdays and Thursdays –Between 5 pm and 8 pm players may receive a 50% back on net losses up to £25.
- Fridays – A 20% bonus on top of players ‘ net winnings are granted, up to £50 at the Live Casino
- Saturdays – players who deposit £15 or more may receive a 100% reload bonus up to £50 to use on mobile games.
- Sundays – Players may win a £5 cashbonus for logging in and placing a bet on any game.
With the above in place and regardless of no structured loyalty program, it is evident Mr Smith Casino looks after their players.
10. Additional OffersAdditional Offers at Mr Smith Casino: Scratch Cards and Arcade Games
While Mr Smith Casino has no additional offers like Poker, Bingo or Sports Betting, it does offer an extended games selection. For the casual gamers who enjoy slots and blackjack, Mr Smith Casino surely won’t disappoint. As an additional unique selling point, the casino has lucrative jackpot slots and scratch card offerings along with their classic arcade game including Bingo, Cubis, Golden Derby, Jackpot Keno and Cash Drop amongst many others.
Our SummaryOur Conclusion: Mr Smith Casino - Great Casual Casino for Proud Brits
As seen on our Mr Smith Casino test, the operator caters to international clients with the proudly Brit atmosphere which will surely do more to appeal to UK natives. Without Sports betting, Poker or Bingo there is less of an appeal to the serious gamers out there, but with a superb collection of games, huge to none withdrawal limits, quick processing times, 24/7 customer support and great mobile apps, there is no reason you shouldn’t give Mr Smith Casino a visit.
Mr Smith Casino is fully licensed and 100% secure and this casino review can recommend them without hesitation.
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