Unibet Casino Review: Ratings By Real Customers
Unibet Casino is one of the largest operators in Europe with over 14.1 million users to date. They are also licensed with local licensees in UK, France, Belgium, Denmark, Germany (Schleswig-Holstein), Italy, Australia, Ireland, Romania and Estonia as well as international gambling licenses in Malta, Gibraltar and Alderney.
Listed on NASDAQ Stockholm and a founding member of the European Gaming & Betting Association, Unibet Casino is a completely trusted iGaming offering with its foundation rooting back to as early as 1997. Since the online casino’s start-up, it can be said that the operator has attracted thousands, if not millions of signups and registrations worldwide.
Over the years Unibet Casino has spent more than £200m in developing a completely secure and reliable platform, they are committed to responsible gambling and regularly make contributions to organisations that help the prevention and treatment of problem gambling. They are also committed to transparency in all their dealings and operations.
Loaded with gaming additions like Poker, Bingo, Dice Games and Sports betting, Unibet Casino forms a sort of trawling net for gamblers, catering to players with all sorts of gaming preferences. The online provider evidently has segmented their offering to allow players to take advantage of unique opportunities within the market by means of exclusivity within the gaming sections as mentioned above.
Players should feel rest assured that the casino operator is one of the safest spots out there to place wagers. With a huge collection of games and top notch additions players are sure to be entertained and satisfied with the casino’s complete offering.
- Sports, Bingo and Poker
- 100% Secure
- Socially Responsible
- Multilingual Customer Support
Pros & Cons
- 24/7 Customer Support
- Fully Licensed
- eCOGRA Certified
- Over 660 Games!
- Mobile Casino Options
- Restricted Countries
- Limited Hour Phone lines
|1. Rating Bonus||9/10 Points|
|2. Rating Environment||9.5/10 Points|
|3. Rating Games||9.5/10 Points|
|4. Rating Devices and Apps||10/10 Points|
|5. Rating Customer Service||8.5/10 Points|
|6. Rating Deposit and Payout||7/10 Points|
|7. Rating Security and Licensing||9/10 Points|
|8. Rating Limits and Payout||8/10 Points|
|9. Rating VIP||8.5/10 Points|
|10. Rating Additional Offer||10/10 Points|
|Result||= 89/100 Points|
1. Casino-BonusCasino Bonus: £100 First Deposit Bonus
When signing up at Unibet Casino you immediately receive an exclusive Unibet Casino Deposit Bonus of a 100% match up to £100. Players should note that a minimum deposit of at least £10 is necessary to activate the offer. Further to this no special Unibet Casino deposit code is required to claim the offer.
This welcome bonus offer comes with limited wagering requirements – A mere 25x playthrough is required, which is less than most other iGaming sites with an average being about 30/35x. The bonus does not require any special activation with a Unibet Casino promo code and may be played on over 600 gaming titles.
This bonus as usual cannot be withdrawn until wagering requirements have been met, again the various games count differently towards wagering requirements
Let’s have a look at the breakdown below:
- Slots – 100%
- Bingo – 200%
- Table Games 10%
- Video Poker 10%
- Live Casino 10% (also an increased 35x wagering requirement)
The Unibet Casino bonus can be used on all platforms except Poker as players will only be able to use their bonus in this case after wagering requirements have been completed.
This bonus will expire after 30 days which means that if players have not managed to complete wagering requirements in that specific set period, any bonus money and all the winnings made by wagering the bonus money will be lost. To find bonuses that provide various contributions to meeting playthrough requirements, check out our casino bonus comparison.
Compared to the welcome bonus offers within the market, Unibet Casino’s offer seems relatively standard, but don’t be dissuaded, playthrough requirements may easily be met with the lessened wagering requirement. The welcome bonus in this case equates to a lucrative deal and added to the fact that the bonus can be used across the board of offerings (except poker), Unibet Casino ends up scoring decently on this casino test.
Casino-EnvironmentCasino Environment: Crisp and Green
As part of our Unibet Casino test, what we noticed about the online provider’s site in terms of its look and feel , is that the brand portrays a fresh easy to navigate atmosphere with a green and black background that supports easy on the eye imagery. It also boasts a cool and completely modern theme to keep players interested in the site as a whole and not specifically only towards its games.
The games are all displayed on the title page with easy to locate thumbnails. In addition to this, the casino makes available a search option to find your favourite game by name. The Sports, Live Casino, Poker and Bingo options are all available literally at your fingertips with a quick one-click access via shortcuts in the top taskbar.
Unibet Casino makes navigating quite simple. Loaded with additional platforms like Sports, Bingo and Poker, their emphasis has been on simple movement through the platforms, you can easily switch between Poker and the casino sections as easily as you change slot machines.
With a comprehensive FAQ page and a great community message board information is never hard to find. One element that was slightly inconvenient is that the live chat facility is not easily accessible from the home page. Players are required to enter the help section to get hold of support.
All in all, Unibet Casino offers a fresh design with intuitive navigation and seamless movement across the casino, poker, bingo, sports, live casino and table game platforms, Unibet Casino also provides a solid site without much design frills and a focus on games and variety in a cool bright green theme. As mentioned above, we reviewed the casino for its look and feel and as per our Unibet Casino opinions, the casino checks out in terms of design and the overall look and feel with its crisp green and black tones, delivering a pleasant atmosphere for its users.
The Unibet Casino site loads decently fast, with games powering up in a matter of seconds. This important factor holds true for the mobile version as well.
|Software Developers||Evolution Gaming, IGT / Wagerworks, Jadestone, Microgaming, NetEnt, Play’n GO|
|Available Games||Slots, Table Games, Card Games, Sic bo, keno, roulette, blackjack, baccarat|
|Special Games||Gem of the Gods, Cool Jewels, Straburst, Disco Keno|
|Minimum Requirements||Adobe Flash player 10 +|
|Compatibility||Microsoft 2000 and newer versions|
|Live Games||Live Roulette, Live Blackjack, Live Baccarat, Live 3 card poker|
|Software Awards||None as yet.|
3. Games OfferGame Selection: Fully Stacked Online Games
The Unibet Casino offers an unfaultable game selection with over 400 slots, huge jackpot slots, 80 table games and 9 Video Poker games, along with 4 exclusive Slot titles like “Leprechaun Goes to Hell” and “Troll Hunters”. You also have seamless access with a click away to Sports, Live Casino, Bingo, Dice Games and Poker! With a total of over 660 games all available on an instant play browser based platform, Unibet Casino has one of the most comprehensive gaming offers out there.
Games are mostly powered by top provider Netent along with a few gaming titles from software developers such as Play’n GO, IGT / Wagerworks, and Microgaming, while the live Casino is powered by Evolution.
The only slight blemish on an otherwise flawless selection would be the Live Casino, which only has 8 games. Yet all the biggest games are provided such as Blackjack, Roulette, Caribbean Stud Poker, Baccarat, Casino Hold’em and Three Card Poker on offer.
Moreover, a unique offering at Unibet Casino would be the dice games which range from classic dice games to more embellished modern offerings all loaded with superb graphics. As per our Unibet Casino opinions, any dice enthusiast will have hours of fun at the casino.
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4. Devices & AppsDevices & Apps: An App for Every Option
Unibet Casino took an inventive approach with their mobile casino by providing a custom App for each of their offerings, so whether you’re looking for sports, racing, live casino, poker or the standard casino, you will find a dedicated app for each of these.
Otherwise, as an alternative method of play, players may make their way to the casino on their mobile devices or tablets and start playing instantly via most supported mobile browsers.
The casino App is available for download on both iPhone and iPad through the App store and comes with an exciting:
- 150 slot games, including popular titles like Starburst and Gonzo’s Quest
- Progressive jackpot slots
- A huge variety of table games
5. Customer ServiceCustomer Service: Unibet Casino No longer has Phone Support
During our Unibet Casino rating, we’ve noted that the casino offers support via two avenues, namely email support service as well as a live chat facility and in our opinions, both of these have relatively quick reported response times. On another note, the online casino brand has discontinued to provide phone support for unknown reasons, though the customer service team are committed to help players via the below methods.
- Live Chat Feature: Reporting an average 1 min-2 min response time.
- Email: [email protected] Casinosupport.com with approximately 6-7 hours response time.
Unibet Casino strives to make all information available without having to contact them for answers. The casino manages to achieve this by means of a comprehensive FAQ page where you should find the most of the information you need. They also offer a great community page where you can find tech solutions, betting tips or start your own discussion based on gaming and casino related topics.
The support options as mentioned above are promoted as 24/7 at the Unibet Casino site and it should be noted that the live chat feature and email communications are accessible Monday to Sunday, around the clock.
Delving further into our Unibet Casino rating, we could note that the casino has a solid customer service with quick response times and friendly staff, but with the discontinuation of a phone support service, our rating has them scoring a tad less than they should.
6. Deposit & PayoutDeposits & Withdrawals: Solid Options
Unibet Casino has a couple of options when it comes to their banking portal, though players should note that the increasingly popular payment method, PayPal, is not available as displayed on the casino site.
Nevertheless, continuing with our Unibet Casino review, we found the following deposit methods available.
Let’s have a look at the complete breakdown of each method, the withdrawal amounts and processing times as illustrated in the table below:
As shown above, Unibet Casino has quick turnaround times and scores highly within this test area on our Unibet Casino review for speedy transactional processing.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|Bank Wire||£10 – £50 000||£10 – £100000||1 – 3 Business days|
|ClickandBuy||£10 – £50 000||£10 – £10000||1 – 7 Business days|
|Credit Card||£10 – £50 000||£10 – £100000||1 – 7 Business days|
|Debit Card||£10 – £50 000||£10 – £100000||1 – 7 Business days|
|Neteller||£10 – £50 000||£10 – £100000||1 – 7 Business days|
|PaySafeCard||£10 – £4 000||Not Available||Not Available|
|Skrill||£10 – £50 000||£10 – £100000||1 – 7 Business days|
|Ukash||£10 – £1 000||Not Available||Not Available|
|WebMoney||£10 – £50 000||£10 – £100000||1 – 7 Business days|
7. Security & LicensingSecurity & Licensing: Fully Licensed and Completely Secure
Unibet Casino is an internationally focused casino appealing to players across boundaries with over 100 nationalities represented on their site, and as such they have attempted to be licensed by just about every regulatory body within the iGaming industry. Unibet Casino holds local licenses in UK, France, Belgium, Denmark, Germany (Schleswig-Holstein), Italy, Australia, Ireland, Romania and Estonia as well as international gambling licenses in Malta, Gibraltar and Alderney.
They are also eCOGRA certified and are a Founding member of the European Gaming & Betting Association. Having said that, the Unibet Casino site is independently monitored by these regulatory bodies to ensure that all casino operations are conducted in a fair and just manner. Unibet Casino is completely committed to responsible gaming and offer various measures to their patrons to assist in curbing problem gambling. These include self-assessment tests to help determine whether gambling may be a problem for you, activity notifications to keep you aware of how much time spent on the site, deposit limits and self-exclusion options.
Unibet Casino is also dedicated to preventing underage gambling and makes use of stringent checks – this may include you being asked for identity documentation.
Security at Unibet Casino is truly top level with Trustwave verified 128-bit SSL encryption keeping all transactions fully secure, they are certified by the Payment Card Industries Data Security Standard and all security measures are tested several times a year by independent third-party specialists to ensure the site is as safe as it can be. Furthermore Unibet Casino employs an Intrusion Detection System that monitors all network traffic 24/7 for signs of attacks.
You could not ask for a more secure site and the commitment to be regulated, and checked by a host of independent 3rd party specialists’, shows that Unibet Casino is truly dedicated to providing as secure a site as possible to its patrons.
8. Limits & PayoutLimits & Payout Margins: eCOGRA Verified with High RTP Rates
As per our Unibet Casino test, the betting limits vary in size at the online provider and can be as low as a minimum of £0.10, for example Oasis Poker, on the other hand, can be as high as a maximum of £75 000 on Live Roulette Royale.
Unibet Casino’s games are independently audited by eCOGRA and their stats are therefore completely verified. With above average return to player stats of 97% it shouldn’t take long to hit a win at Unibet Casino.
9. VIP-ProgramVIP Program: Exclusive VIP Promotion
Unibet Casino does not outwardly promote a structured VIP Program though the casino does make available an exclusive offer for high rollers at the live casino. The promotion is aimed at awarding cash cards to patrons with a total of £5 500 loaded onto the card for play at the Live Casino Grande – Unibet Casino’s VIP Blackjack Table.
10. Additional OffersAdditional Offers: You’ll Find It All at Unibet Casino
Unibet Casino really does have it all, with seamless crossing over from Poker to Sports Betting or Bingo and their innovative Dice games, there really is something for everyone. This casino review will give a brief overview of the additions,
The Sports Betting site, much like Unibet Casino’s offering as a whole, is fully loaded from the biggest events around the world to local teams and more specialised sports across Europe and the rest of the world. With some of the best odds you can find, live in-play betting and expert opinions to get you informed, Unibet Casino boasts one of the most attractive sport betting options around.
The poker site is available for download or browser play and offers exciting promotions, loyalty bonuses and hourly freerolls! It also has cool alias and avatar features that maximize the fun around the tables.
Our Unibet Casino test further reveals that the brand is one of the fastest growing bingo sites across Europe, Unibet Casino Bingo provides various types of games including 75-Ball bingo, 90-ball bingo and Pattern Bingo in 6 online bingo rooms. They also have play for free options and what’s more new players get 14 days of free play where they can actually win real money!
Our SummaryOur Conclusion: You couldn’t ask for a More Secure Site
With a history spanning almost two decades, you can be sure Unibet Casino has seen them come and seen them go but they have remained a top class offering. With constant improvements and strategic purchases, Unibet Casino has kept abreast of the times. A complete offering whether you just like to play some slots, are a hardcore sports fanatic or a Bingo enthusiast, Unibet Casino has you covered with complete security and the finest service.
A multi award winning site you can be sure you’re in good hands at Unibet Casino, here are some recent awards they have won:
- Best Poker Affiliate Program– iGB Affiliate Awards 2016
- Socially Responsible Operator– IGA Awards 2016
- Sports Betting Operator– EGR Awards 2016
- Socially Responsible Operator– EGR Awards 2016
- Innovation in Poker– EGR Awards 2015
- Affiliate Marketing Campaign– EGR Awards 2015Poker Innovation of the Year – European Poker Awards 2015
- Online Sportsbook Operator of the Year– IGA Awards 2015
- In-Play Sports Operator of the Year– IGA Awards 2015
- Innovation in Poker– EGR Awards 2014
- Best Poker Marketing Campaign– EGR Awards 2014
- Innovation of the year– EGR Awards 2014
- Sportsbook Operator of the Year– IGA Awards 2014
Now it`s your turn!
Which experience have you acutally made with Unibet Casino?
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