Winner Casino Review: Ratings By Real Customers
The Winner Casino brand is a leading sports betting and casino gaming destination which is operated and managed by the Zirconium Gaming Limited Group and licensed and regulated in Malta. The online casino site is similar in its setup and can be compared to other major sportsbook and online casino kings such as William Hill Casino or Bet365 Casino.
However, our in-depth Winner Casino test revealed that Winner Casino was somewhat more people-friendly, with an unassumingly accessible look and feel that is, in our tester’s opinions, the ideal online casino and sportsbook. Winner Casino in this case, appeals to both newcomers to the combined sportsbook and casino hybrid industry. Since its launch in 2009, the brand has grown from strength to strength and our comprehensive Winner Casino review also found the casino’s generous bonus and strong gaming presence to be among the biggest contributors to its rise in popularity.
- Friendly, easy to navigate User Interface
- Generous bonus offers
- Great range of games
- Entertaining choices in gaming and betting
Pros & Cons
- Download or Instant Play options
- Live dealer casino
- Massive range of games
- Comprehensive sportsbook
- 24/7 customer support
- No USA players allowed
- Tough wagering requirements
|1. Rating Bonus||7/10 Points|
|2. Rating Environment||9/10 Points|
|3. Rating Games||9/10 Points|
|4. Rating Devices and Apps||10/10 Points|
|5. Rating Customer Service||9/10 Points|
|6. Rating Deposit and Payout||9/10 Points|
|7. Rating Security and Licensing||10/10 Points|
|8. Rating Limits and Payout||9/10 Points|
|9. Rating VIP||9/10 Points|
|10. Rating Additional Offer||10/10 Points|
|Result||= 91/100 Points|
1. Casino-BonusCasino Bonus: Super welcome bonus offer
Winner Casino is currently offering all new players who register an account with them a £30 Winner Casino No Deposit bonus absolutely free, just to try out a few of the casinos 300 plus games including slots, progressives and table games. This clever incentive is designed to entice players in and, if they like what they see, will commit to a first deposit with the casino without any Winner Casino promo code needed to commit to the bonus.
Of course, the first deposit is rewarded with a massive 200% up to £300 welcome bonus. The caveat emptor here is that this bonus amount will require serious commitment so it should only be considered by players who want to bet hard. The wagering requirements with this bonus offer are 35x the bonus plus deposit, the big factor to take note of here is that players only have a 72 hour to make it through the bonus conditions to qualify for a withdrawal of any winnings.
On the plus side, players won’t need a bonus code to qualify for this particular bonus, just a minimum deposit of £20 and a big block of time where you won’t be disturbed! There is also no additional bonus for their mobile platform as this first Winner Casino Deposit Bonus counts for both. The bonus offer is also open to most European countries including players in UK, Austria and Germany as well as Scandinavian territories like Sweden.
Casino-EnvironmentCasino Environment: Simple to get around
Our detailed Winner Casino test took a magnifier and had a close look at the practical usability of the casino. As we mentioned earlier in this Winner Casino review, the brand really knows how to put something together that will work for just about every user imaginable. The site is easy to get around, with a simplified user experience that makes finding great casino games very quick and easy.
Winner Casino is available as a direct in-browser Instant Play casino or as a more traditional full download. The download version proved to be quick in installing the software on our PC during our Winner Casino test of the software. Set up is minimal and offers the full range of the casino’s gaming platform. In either case, finding games based on a number of factors including style and software was very easy. Games are well laid-out n visually appealing menus.
The Winner Casino is freshly designed with a cool and simple theme to easily detect the most important aspects of the casino such as the games and promotions sections. The fonts are standard sized and a large part of the site relies on creative image display using flash based animation for its promotions.
Winner Casino also provides easy access to account information, with a single account for the casino, sportsbook and mobile platforms. Accessing important information such as funds in play, banking and personal information is also conveniently easy.
|Software Developers||Playtech, NetEnt|
|Available Games||156 slots, 14 blakcjack games, 15 roulette versions, 17 Video Poker Games|
|Special Games||Kong, Monty Python’s Spamalot, The Sopranos, Little Britain|
|Minimum Requirements||500MHz CPU, 512 MB RAM, 950 MB free disk space, 16MB Graphic Card (800×600 resolution, colour depth: 16 bit)|
|Compatibility||Microsoft Windows 98, 2000, Windows XP, Windows 2003 or Vista, Windows 7, Windows 8, Microsoft Internet Explorer 6.0, Firefox 3.0, Opera 9.5.|
|Live Games||Live Roulette, Live Blackjack, Live Baccarat, Live Casino Holdem, Live Multi-Games Mode|
|Software Awards||None as yet.|
3. Games OfferGame selection: Solid Gaming Platforms and Providers
Winner Casino employs Playtech software for the vast majority of their casino games and also adds in a healthy dose of NetEnt products in for good measure. Both Playtech and NetEnt is award winning software providers so it’s easy to see why Winner Casino chose to keep things simple while maintaining ultimate quality in gaming.
Playtech are also responsible for supplying the industry’s best and most dynamic RNG (Random Number Generator) software, which is another award winning aspect of this brand.
Currently, Winner Casino offers over 300 game titles including Playtech’s Marvel Mystery Jackpot Slots such as The Incredible Hulk, Iron Man and Fantastic Four. There are also other well-known favourites including Blade and progressive jackpot slots Beach life and Gladiator. Winner Casino clearly knows which games have high popularity amongst its target audiences and displays the top games on the home page of its site. Furthermore, these top games are regularly promoted within email campaigns to not only generate clicks by users, but also to stimulate play.
Delving further into our testing journey, we noted that fans of card and table games could also find a great selection of Blackjack and Roulette games as well as a range of other games including video poker PaiGow, Texas Hold’em and an array of others. The casino is available in a full download or Flash casino format, making it possible for players to play on Windows, or those who don’t want to download software, to still play great games online.
Winner Casino also offers a Playtech-powered live casino which is streamed in real time from Playtech’s studios in HD quality. The live games that are pushed to th fore at Winner Casino are Live Roulette, Live Blackjack, Live Baccarat and Live Poker. To make the experience even more tasteful, Winner Casino liver dealers roam the live tables who are friendly and highly skilled in their demeanour.
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4. Devices & AppsDevices and Apps: Playing Winner Casino games on the go
The Winner Casino mobile version is one of the best mobile casinos we’ve seen in a long time and we enjoyed our gaming experience on it while testing for our Winner Casino opinions. The mobile app is available for Android and iOS devices and will work with most smartphone and tablet devices. The Winner Casino app offers a full range of services including a comprehensive sportsbook app where player can make bets and view scores and other bet-related info in real time and on the go. Furthermore, all mobile platforms, whether app based or mobile browser based, are optimised to mimic the deskptop version of the casino.
The casino app features a good number of Playtech’s best games, fully optimized for mobile play with games including:
- Hulk 25 lines
- Iron man 2
- Beach Life
- Halloween Fortune
- Mr Cash Back
- Iron Man 3
- The Sopranos
- Fantastic 4
- Baccarat Mobile
- European Roulette
- Blackjack Mobile
- Many others
The app also allows players to access their banking and player account information and make deposits or withdrawals and also enjoy exclusive Winner Mobile special offers. This is quite an important to consider when porting from an online casino to its mobile platform as players often find themselves playing on the go. We have scored Winner Casino high on this casino test area as they have met all the conditions of offering a superb mobile casino and offering.
5. Customer ServiceCustomer service: 24/7 Service Winner Service
Our thorough Winner Casino review included a good look at how the brands customer services perform on a day to day basis while playing at the casino. Winner casino offers a full 24/7 customer care service, and for our Winner Casino test, we decided to see how each of the options; call, live chat and email work in a real life situation.
We found the live chat staff to be very responsive and helpful, solving our issues within a few lines of conversation. The email support feature was also easy to use and very efficient and we received help within an hour of submitting our email query to [email protected]. The call centre offers a toll free service for players in the UK and Australia as well as a separate line for international calls at +44 808 1203 498. There is also a comprehensive FAQ section that will address most questions and issues, saving you time and money as well. Additionally, Winner Casino can be snail mailed at P.O. Box 2642 Makati Post Office, Gil Puyat Avenue, Makati City, Philippines for those players that prefer to not to send an email.
6. Deposit & PayoutDeposit and payouts: A Fair Range of Options
The Winner Casino brand offers an incredibly comprehensive range of banking options with tons of different methods covering a number diverse regions across the globe. While we believe it’s important to go the basics of the transactional methods at the casino, we list in detail all the options, for the sake of our Winner Casino rating. Below you will find the most popular methods as advertised by the casino along with processing time and maximum and minimum amounts for deposits and withdrawals.
Pending periods average around 3 days with bank processing times varying from 1 to 7 days. The minimum withdrawal amount ranges from 10- 30 EUR/GBP/USD.
|Payment Method||Name||Deposit||Pay-out||Waiting Time|
|EntroPay||£10 – £50000||£10 – £100000||1 – 3 days|
|Skrill||£10 – £50000||£10 – £100000||1 – 3 days|
|Credit Card||£10 – £50000||£10 – £100000||1 – 7 days|
|Debit Card||£10 – £50000||£10 – £100000||1 – 7 days|
|Wire Transfer||£10 – £50000||£10 – £100000||1 – 7 days|
|POLi||£10 – £50000||£10 – £100000||1 – 3 days|
|Instadebit||£10 – £50000||£10 – £100000||1 – 3 days|
|iDebit||£10 – £50000||£10 – £100000||1 – 3 days|
|Neteller||£10 – £50000||£10 – £100000||1 – 3 days|
|PayPal||£10 – £50000||£10 – £50000||1 – 3 days|
|PaySafeCard||£10 – £4000||Not available||Not available|
|Ukash||£5 – £1000||Not available||Not available|
|Web money||£10 – £50000||£10 – £100000||1 – 3 days|
|ClickandBuy||£10 – £50000||£10 – £100000||1 – 3 days|
7. Security & LicensingSecurity & Licensing: Safe Gaming Environment
Winner Casino is managed by the Zirconium Gaming Limited Group and licensed and regulated in Malta. The website offers the ultimate in digital encryption technology with a full 256-bit Secure Socket Layer (SSL) digital encryption platform which protects all sensitive user data including private account information and banking information such as credit card details.
In addition to airtight digital security measures employed throughout the site, Winner Casino also ensures that communication channels are protected by similar digital encryption technology and the client information that is stored on their servers utilizes the most advanced firewall technology to protect sensitive information from prying eyes and hackers.
Winner Casino also takes their role in responsible gaming practices very seriously. During our extensive Winner Casino review, we examined all the measures that Winner Casino was undertaking in their commitment to responsible gambling.
The Winner Casino site is certified by both GamCare and gambleaware.co.uk who certify that Winner Casino has put a number of measures in place to ensure its members practice positive gaming habits. Winner Casino staff also undergoes sensitivity training in dealing with potential gambling addiction issues and how to spot negative habits and warning signs. The site contains tools that members can use to self-regulate and manage their gambling habits.
Winner Casino also enforces very strict screening processes to ensure that underage gambling is very carefully monitored through sophisticated filtering systems in the application process.
License from Malta gaming authority & certification from RGT, Gambleaware and Gamcare
8. Limits & PayoutLimits & payout margins: Above average Margins
Winner Casino offer above average payout margins with an overall rating of 96.44% based on the total average payout margins of Winner Casino games including slots, table games, card games, video poker, poker games and fixed odds. The payout margins are independently calculated, verified and published by GLI or Gaming Laboratories International.
Table betting limits at Winner Casino vary considerably and depend on the specific style of the game in question. Most Roulette versions offer a low bet limit range of around 1p up to £2 depending on the specific game. The same can also be said for the maximum bet range which is usually from around £1000 going all the way up on the high end to about £10,000. Blackjack variations also vary in both low table limit ranges and high end table limit ranges. Generally speaking, Blackjack games start out on the low end of the limit range at 10p and offer a high bet limit of around £10,000 to £20,000 per wager. Based on the above data, we can safely say that the casino scores high on our Winner Casino rating.
9. VIP-ProgramVIP program: Top Tier VIP Structure
Assessing the quality of the VIP membership is another important aspect of our Winner Casino test. Incentives and rewards are two very important elements in any online casino. Winners Casino offers a variety of rewards and benefits depending on the level achieved. VIP club levels start at the entry level ‘club member’ level and move up to Silver, Gold, Platinum and finally Black on the top end.
Basic VIP club benefits include higher comp point conversion rates, increased withdrawal limits and faster withdrawal times. The higher the level the higher the point value and the faster the processing times become. Silver membership and higher brings with it greater rewards, exclusive prizes and a personal casino account manager.
10. Additional OffersAdditional offers: Winner Sports
Winner Casino is just one piece of the Winner pie and, like Bet365 or William Hill the brand also offers an expansive sports betting side. While our Winner Casino review does not specifically include the other aspects of the Winner brand, we feel that even if you only sign up for the 300 plus casino games, sooner or later you’ll want to try out the sports betting side for yourself.
Sports betting can be a lot of fun and Winner sports betting offers an astounding range of sporting codes in their range of betting options. The sports betting page offers easy navigation and access so that even novice sports bettors can easily learn how to place a bet in minutes, the site also covers live sporting action and up to the second updates of matches happening around the world.
The Winner Mobile app offers the same sort of coverage and flexibility for non-stop on the go action and Winner members can place bets, do deposits, withdraw winnings and much more, all in one app. Winner also provides a dedicated poker tab with tournaments, exclusive promotions and a poker school, so anyone can learn how to play poker.
Our SummaryOur Conclusion: A Well-Rounded Gaming Destination
Winner Casino offers a great all-round casino destination that has plenty going for it and while it may not be as well-known as some other sportsbook and casino combo sites; we found that during our Winner Casino test the brand scored top marks in many areas. Winner Casino offers excellent banking facilities with almost every possible payment option covered. The brand also focuses a great deal of energy on encouraging and promoting responsible gambling with a number of measures in place.
Winner Casino also ensures that their site is 100% safe and secure, utilizing the latest in digital SSL encryption to safeguard their player’s personal information. The site also reveals excellent and verified RTP’s and its range of over 300 Playtech and NetEnt games should be the icing on the casino cake for most players.
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